Hotels with Jacuzzi in Room in Bacalar

We loved our suite. The room was big and the jacuzzi in the patio was perfect! The hotel is just a 10 min walk to the centre along a well lit street. The breakfast was the best we had so far at a hotel in Mexico. A nice bonus is that the cocktails are good and cheap :). They even made us breakfast when we had to leave early to get the bus to Valladolid. Really recommend this hotel!

Really nice hotel, super friendly and helpful staff! They also speak good English which is kind of helpful if you can’t speak Spanish very well. Only 15 minutes walk to the Center of bacalar with lots of good restaurants and cafes on the way. The rooms are stylish, clean and quite large. There is AC and a fridge in the room. We loved our balcony with the comfortable chairs and the pool. Breakfast is quite good, you can choose between pancakes and different kind of egg dishes (vegetarian options). Also you can order some fruits (optional with yoghurt and granola) and tee, coffee and orange juice.

The breakfast was made to order, fresh and tasty. The location is in a quieter neighborhood within close walking distance of great restaurants for dinner and little shops for necessities. The design of the hotel is unique and fun and the staff are friendly and helpful. They could easily charge more for these rooms.

Amazing place to stay for a few nights in Bacalar. The room was super clean and comfortable. The decoration is lovely. Breakfast was delicious and good value for money. Also recommend the cocktails, great variety and very affordable :)

The room was super spacious, everything was very clean, the pool was nice and it was quiet at night. In addition, the staff was super friendly and went the extra mile for several small requests we had. Bike rental on site was possible, which made it easy to cruise around - very safe area!

Most wonderful romantic room ever. Great bed and jacuzzi. Exceeded expectations. Does not have access to the Lagoon.

El lugar está bien, está padre el diseño y la decoración si embargo estaba muy sucias algunas áreas como por ejemplo la alberca (tenía cucarachas de agua dentro de la alberca y basura orgánica) tuve que sacarlas con una red que había cerca, al igual que en el jacuzzi de la habitación tenía el mismo bicho, la recámara estaba bien sin embargo la cabecera estaba llena de polvo y telarañas, era una cabecera de madera y se ve que no limpian esa área, de ahí en fuera el lugar estaba cómodo

Clean and modern hotel. Well maintained, friendly and helpful staff. Restaurant could use more options for dinner and breakfast

Gorgeous design and friendly staff, but no view of lagoon. Had never been to Bacalar before. Room was spacious and comfortable. Felt safe, but streets are dark at night and drove to dinner

It’s has to be one of the best hotels we found in the area. The staff is amazing. Place is clean and beautiful. Friendly guests. Small breakfast area everyone gets to know each other there. Great simple breakfast. Definitely the place to stay for the price in Bacalar!

Location is perfect. Just a few minutes walk to the city center Breakfast is excellent. You have 6 options and they make it fresh for you. You can also order cappuccino, espresso, whatever en how much you like. They also have yoghurt en fruits. Nice pool. Good spacious room. We had the jacuzzi room

Loved the look and feel of the property and the jacuzzi in our room. Liked the interior concept of the place. The staff was good and helpful

I really liked the decor and design of this hotel. The room and bathroom were a good size and smelled fresh and clean. Nice bed sheets and towels. The bathroom has a couple wires strung up which is handy for drying swimsuits and other clothes. The shower itself would benefit from a little shelf for shampoos etc. Breakfast has a few different options on the menu, but the real stand-out for me were the little artisan jams - really delicious, with a few different flavours to try. It's near lots of good restaurants (I enjoyed Xoloitzcuintle taco bar, Pizzería el Nonno, and Tenek) as well as the ecopark/boardwalk and a public access point to the lake. The hotel itself is quiet, but Bacalar as a town is NOISY at night - not because it's a party place, but because everyone has yappy dogs and lots of people keep chickens, and contrary to what movies would have you believe, roosters don't just crow when the sun comes up, they go off at all hours. Take advantage of the free earplug jar at reception!

What an absolute treat to stay at the Agam. The breakfast which was included was delicious. I opted for the avocado toast every morning which was so delicious, as well as the coffee and fruit, granola and yogurt. Nestor was brilliant as he was so helpful and friendly. The room was small but cozy and the pool and surrounding areas was lovely. Our stay was perfect! Do not hesitate to book this hotel. We loved it.

The place is very pretty, cozy, very comfortable, a few minutes walking to the centre and public free beach. The staff were always very nice and welcoming. Very nice place to stay, definitely recommend it. The only thing that can improve maybe having more variety buffet for breakfast. We've stayed on the top floor and sometimes the WiFi can be a bit difficult, but that only should be an issue if you really really need it. It works perfectly on the 1st and ground floor and if you're on holiday then it is more than enough.

Awesome room with a lovely view. The jacuzzi in the room is really worth it

Todo bien en la habitación pero no es posible que con el costo que no es bajo, no funcione el jacuzzi del edificio donde me hospedé ni el sauna, las bicicletas en préstamo muy deterioradas sin frenos

La habitación no funcionaba el AC y nos cambiaron a una que no servia el jacuzzi La 3ra habitación funciona perfecto. El dia que llegamos no habia servicio de restaurante ya que habia cerrado temprano y tuvimos que pedir comida a domicilio

Hands down this is the best hotel on the island! Better than some of the most expensive ones around! It has the most beautiful deck onto the lagoon. The staff is incredibly polite and very accommodating! The views from the terrace (with the tiny swimming pool) at the top of one of the buildings and the jacuzzi terrace in another one of the buildings are simply breathtaking! An absolutely incredible experience!

Die Anlage an und für sich ist sehr schön. Leider aber etwas heruntergekommen, darin nur 4 Sterne. Auf jedem Dach der Häuser ist eine Sauna und ein Jacuzzi oder kleiner Pool. Leider funktioniert das meiste nicht. Beim See ist es schön aber direkt am Anfang wächst Seetang und darüber zu schwimmen ist eklig und gefährlich. Es müsste entfernt werden…

Everything! Location is perfect, quiet area, across the street from the lagoon. Beautiful Mexican architecture with lots of outdoor areas & a pool for lounging. The Owner & the staff are wonderful, warm & welcoming, very helpful & professional! They Booked us a great boat excursion, sent our clothes out to be laundered & met our every need & request. It is IMPECCABLY clean! The Complimentary breakfast & coffee were delicious with so many options. There are bikes available for use and yoga on the deck daily! The value here is amazing. We absolutely loved our stay. Thank you so very much!🙏🏼💕

The staff was very helpful with information about the area and they were all very nice and helpful and the location was amazing. It was close to almost everything that we needed. We were also given the option to use bikes, which is very convenient.

- very friendly staff - great restaurant with jummy breakfast and shakes - nice location - rent bikes for the day - clean

Great location right across from the boardwalk into the mangroves. Also, a little out of the main town center, so very quiet. Great breakfast and within easy walking distance of some great restaurants. If you want to go to town center at night, use a Didi or Uber. Wonderful staff and owners.

Location was a short walk to the lagoon and close to the town. Staff were very friendly here and the free breakfast was great with a few options. Property has a pool , many hammocks , and a good rooftop view.

The private VIP Room was insane! So big, beautiful, clean and stylish. The jacuzzi on the balcony with view over the sunrise is just amazing. For this room the price was actually cheap. We enjoyed it so much!!! Also a lot of activities and all you can eat and meat dinner activities, which was cheap and great! We loved it.

We had an incredible experience at Che! The staff were friendly and welcoming from the beginning, and the events they had planned throughout the week offered a great opportunity to meet and connect with fellow travelers. The hostel has several open common spaces that you can use to work/relax/socialize, and it's well-designed and clean. We stayed in a private room that was comfortable and had everything we needed. The location is close to several restaurants and the water; we were able to walk everywhere which was convenient. Overall, this was a fun place to be and exactly what we were looking for on our vacation; it's obvious that the staff really care about the positive experiences of their guests and are genuinely nice people who are a joy to be around (extra shout out to Lucas, Thales, and Saul)! It's definitely a fun party vibe but ultimately, we think there's something (like salsa dance lessons and local excursions) for everyone; highly recommend :)

The best hostel I’ve stayed in!! The dorms are spacious, beds are super comfy and offer great privacy. The common areas such as the huge balcony with a view of the lagoon, the kitchen, the bar and pool are amazing and super spacious. You have plenty of places to chill and/or meet people. The bar becomes really lively at night and there were some activities organized by the hostel. They also recommended us day trips and they organize boat trips as well for the guests. Look no further, this is THE hostel to stay in!!

Really friendly staff. Very good lounging areas, nice pool and some roof terraces. Showers and bathroom spacious. Very clean. Also good restaurant! Can have breakfast, lunch and dinner here. Amazing prices as well!

I had my best time at Che Hostel! The rooms were cleaned every day, the bathrooms and toilets were very airy and fresh outside. The hotel offers a wide range of activities and parties, a great place to meet great people. The food and drinks were also very tasty! I can recommend this hostel to anyone who wants to have fun and meet new friends. However, you should bear in mind that this is a party hostel and not a quiet vacation resort. The hostel is very close to the large lagoon and many restaurants and cafés. You can find everything you need in the immediate vicinity. The staff are a friendly, nice bunch of people. I am grateful to all the great people I met there❤️

The location and grounds are absolutely beautiful ! It is truly in the middle of the jungle (tropical birds and monkeys can be heard all around) and a peaceful oasis. Every single staff member we worked with was kind and accommodating. The grounds were very well kept . My kids loved being able to kayak, swing, and paddle board whenever they wanted (you can just take them from the dock at anytime). Life jackets provided. The rooms were gorgeous and clean with good air conditioning. The pool was also beautiful and well kept. The access to the lake was perfect and my kids could have spent weeks just playing there. Food at the restaurant was delicious.

There was no one at the front desk when we arrived, and for the most part of the day, we had to look someone down at the deck area to help us out.

Awesome place, great and friendly staff.

The pool area is amazing, plenty of space for privacy and great hammocks for relaxing. Water temperature is perfect! Restaurant breakfast was fabulous and dinner options are good also, one of the best in Bacalar! Room was clean and spacious and the bed was comfortable. Lovely to have a hammock outside the room too. Staff were professional friendly and helpful and we enjoyed our chats with Juan who helped us with info about the area and places to visit. Perfect location, close to centre and everything.

Our 5 day stay at Blue Palm Bacalar was the highlight of our 3 week exploration of the Yucatan Peninsula. When researching our options for where to stay in Bacalar, we initially considered waterfront properties. However, given that many of the waterfront properties were much more expensive, had mediocre reviews and were often further from central Bacalar, we chose Blue Palm Bacalar for it's central location, excellent reviews and comparative value. The owners of this property are absolutely delightful and put their heart and soul into ensuring their guests feel welcome and comfortable. The rooms are spacious, offering well-working A/C, a comfortable bed, nice showers and lovely decor. A delicious breakfast is provided at the onsite restaurant, Mistura, where we also enjoyed several excellent evening meals (kudos to the chef). We enjoyed hanging out around the pool, and booked massage appointments and a sailing excursion through the front desk. Bacalar is very safe and it is a short walk to the main square where good restaurants, coffee shops and bars abound. We loved Bacalar so much we've booked a 2 week stay next January with Blue Palm Bacalar and very much look forward to returning. Highly recommend.

Loved the rooms, spacious, modern, nicely decorated with clean fresh decor. Room was very clean. Shower was great. Bed comfortable. Aircon great. Nice hammock outside. Great commendations by the property were a highlight. Helpful staff. Amazing pool. Property very quiet. Close to town and all amenities. Breakfast more than enough choices. Parking outside. Almost perfect property!

Wonderful stay at Blue Palm Bacalar. The staff are extremely welcoming and friendly and always quick to help with anything needed. The room is spacious and has a very comfortable bed and pillows. A/C works very well for the hot days. Everything is so well maintained and clean in the hotel Breakfast every morning was lovely and something we looked forward to. The location is excellent and close to many great restaurants and bars. Overall, for the price we paid it was great value, couldn’t recommend it enough! 🩵

Everything. From start to finish our stay was amazing. First the service was excellent and made our stay. Lluvia on reception was wonderful - she gave us lots of recommendations and useful tips and helped book our boat tour and taxis. She also helped changed our boat tour a couple of hours before without any problems. All staff were super friendly and spoke great English (thank you!). Breakfast and bikes included was great. Perfect location - everything within walking distance and felt very safe. Hotel room and hotel itself were beautiful and clean. Room was really spacious with lots of storage and shelves for our things. Bed is also very big. It was nice to have a balcony with the hammock to relax on on a rainy day, and the pool area was lovely with beautiful plants which separated the sunbeds making it feel more private but could also chat to other guests easily.

Puerta Del Cielo is a place that1 1minute by minute as you spend time there you notice the beautiful care and attwnrion to the details in everything from the room irself, the restrooms and showers, the jacuzzi tub, etc. Down to the stone walls, bar area, the lighted pools etc. Everithing invites you to relax and enjoy life. In addition the entirr staff were truly wonderful. Just simply a place to go back anytime you can.

We stayed at Puerta del Cielo for four nights and literally could not fault our stay. Our room (room 12, overlooking the lake) was beautiful, so clean and really spacious. The balcony was the perfect place to sit to take in the lake with a cocktail :) We arrived quite late on the first night and we were very warmly welcomed by the staff with a refreshing drink! We spent our time here really relaxing, enjoying the comfy sun loungers by the pool and hanging out in the palapa next to the lake. Being able to just jump into the lake from our hotel was amazing, and the water was the cleanest I’ve ever swam in (although a bit choppy when it was windy!) The staff were so attentive with great attention to detail. I saw another reviewer saying they didn’t speak very good English - some of the staff have really fluent English, others speak a little bit less, but it absolutely did not affect our experience at all. We also ate all our meals here - the food was delicious, with generous portions, and the drinks were really tasty (especially the margaritas!). For the level of service and the quality of food and drink I felt they were good value for money, although obviously a bit more expensive than what you would probably get in town, but being from the UK we were pleasantly surprised by some of the prices. We could not recommend this place more, if you’re looking for a luxury stay in beautiful Bacalar!

Writing this review on our last night here. Sadly we go home tomorrow. Had such a great experience at Puerta del Cielo. From the moment we stepped inside the beautiful wooden door we were transported to a lush and tranquil paradise. We were taken care of as if we were the only ones here. All staff was so accommodating and helpful. We got the partial lagoon view room and it was so nice! Each room has their own patio with bathtub and table w/chairs for delicious breakfasts. The food/chef was amazing.! We enjoyed every dish we tried. Loved the pool area/ palapa. Comfy loungers and great service by the pool for refreshing drinks. Try the cocomango gin cocktail. Delicious!! Can’t think of a bad thing to say about this place. Like others have mentioned it’s a short cab ride to the town center/Zocalo where there is lots of restaurants, shopping, bars, beach clubs, food carts, ice cream etc. 10/10 just book it!!

We have stayed in many hotels around the world and this has become one of our favourites. It was unexpected, as we had decided to visit Bacalar on a whim, having heard from other travellers that Bacalar lagoon was not to be missed. The hotel has been open for less than a month, but the price point was right, the location was right and despite the lack of reviews, the photos looked lovely. Well, the photos were wrong, it was better than lovely, the views over the lagoon are incredible and the design and layout of the hotel, enhances those views. We were so mesmerised by the views that we spent a whole day on the beautiful deck, dipping in and out of the lagoon or the pool and ordering drinks and delicious food from the restaurant. So much more pleasant than a beach club. The hotel is a few kilometres out of town, which was not a problem for us as we had a car. Having a car, we found the spacious, free and secure car park just off the main highway to be a real asset. Many other waterfront properties in the Bacalar area are difficult to access with a normal car. The staff are new and as with any new establishment the staff need time to learn, but their enthusiasm and eagerness to please are genuine. They even accommodated our request to have dinner in the palapa over the water, by carrying all the furniture and food up and down many, many sets of stairs! Overall, this is a beautiful hotel with an amazing location and kind, welcoming staff.

We had an amazing time at Puerta del Cielo ! From the moment we arrived, the staff made us feel so welcome and went above and beyond to make our stay perfect. They even upgraded our room, which was such a wonderful surprise and the view was absolutely stunning! We tried everything on the restaurant menu, and every dish was delicious. The food was so good that when we checked out, we made sure to congratulate the chef personally, it was truly fantastic! The team was incredibly friendly, kind, and helpful, organizing everything we asked for . From jet ski rides and boat tours to a beautiful dinner on the Palapa. Every detail was taken care of with such care and attention. It was an amazing stay from start to finish, and we can’t wait to come back. Highly recommend this hotel to anyone visiting Bacalar!

The location is exceptional in terms of vue and quietness. The staff is lovely and helpful. The boat tour is great and cheap. The rooms by the water with private terrace and jacuzzi is just breathtaking. This is a very beautiful and relaxing place.

We hardly ever left the hotel, it had everything we needed - a very good restaurant (though quite pricey), beautiful views, great pool, nice outdoor jacuzzi… Rancho Encantado is a great place to stay, and after spending 3.5 weeks in Mexico - the best place we stayed in Mexico.

Excellent rooms that are clean, bright, and spacious. The room is very private with a private entrance into the lake so you can watch the sunrise, lounge on the deck, or take a dip without seeing another person. There is a restaurant that serves delicious food and drinks. Nice pool and jacuzzi. Kayaks and standup paddle boards for all to use. Most importantly, the staff are super friendly and helpful with tours and tips in town. Bacalar is a short 5 minute drive away. We had a car which was helpful, but we also saw people waiting for taxis so I think it is possible without a car rental.

We had a great stay in Rancho Encantado. It is surrounded by nature (trees, plants, water, ...), so relaxing! There's even a jacuzzi which is actually very warm, perfect to kick back and relax. We used the free kayaks and paddle boards, went for a Laguna tour organized by the hotel. The restaurant is facing the water, just perfect !

We loved our cabana, which had a private dock with direct access to the laguna. It was so spacious, quiet, and comfortable. The entire hotel is so serene and blends in with its natural surroundings. There were kayaks and stand up paddle boards available for use free of charge. The pool was a decent size and next to the jacuzzi. We also enjoyed a lovely boat tour of the laguna with Santos - we highly recommend this as it was a highlight of our stay! We were sad to leave when it was time to check out.

• Beautiful Property: The hotel is stunning and surrounded by nature—perfect for a peaceful and relaxing getaway. • Spacious Rooms: Our room was large, nicely decorated, and very comfortable. • Delicious Food: The food at the restaurant was very good—especially the chilaquiles, which were among the best I’ve ever had. • Free Kayaks: A great amenity that allowed us to explore the lagoon at our own pace. • Quiet Atmosphere: The property is calm and quiet—ideal for disconnecting from the busy world. • Remote Location: About 20 minutes from Bacalar town by car, which makes it great for those looking to unwind away from crowds.

The views are amazing for watching the sunrise, the rooms are comfortable, big and clean. The staff was very friendly and helpful. Facilities are great and the yoga class in the morning was perfect! amazing place to enjoy nature and come to peace. our favourite hotel in Mexico.

This is a beautiful tranquil place to spend a couple of days completely relaxing. If the sun gets too much by the small pool then retire to the shade of the palapa on the lagoon or in the hammock provided on your private deck. Do bring bug-spray as the property is bordered by greenery. We only found it a small problem after we had some afternoon rain and the breeze off the lagoon died down. Our room was spacious, kept exceptionally clean and drinking water is readily refilled at reception if you don't want to rely on bottled water. The included breakfast was substantial and is provided by the onsite Kinal restaurant where we also had some very tasty dinners. We would like to thank Victor, Antonio and Alexandra from the restaurant for their exceptional service.

The property was beautiful, the staff in the restaurant were absolutely amazing! And the food was absolutely superb! It was never too busy apart from in the restaurant late in the evening. Kayaking was included which was lots of fun. Room was very large and had great facilities. Very quiet and relaxed. We had an lake view room which was absolutely amazing!! Lots of space to relax on the balcony.

Property was very beautiful and well taken of. The bar and the pool was very nice and the thier lagoon section was clean to swim in. One of the best views in Bacalar. Staff was very friendly and professional. Must comment the manager Johnathan, he was extremely nice and professional and made us fell at home. Already planning another stay there! Highly recommend

Amazing location and view! Nice bedroom decor and bedding, private small terrace, lagoon direct access, possibility to borrow kayak/paddle and book activities. Very friendly and welcoming staff. Very good restaurant (a la carte breakfast). Private free parking.

Paradise! We had a very, very nice stay here. The staff is friendly and always ready to help you with a smile. The bed is huge and comfortable, even when you’re taller than 1.90. The room is super clean and the shower was lovely and warm. They even had bathing products and fresh towels every day if you wanted. (I think) All rooms have an own balcony with hammock and seats to relax. The hotel has it’s own dock to get into the water and kayaks. The hotel is quiet and away from noise etc. Don’t doubt, just book it. It’s really worth it and you will enjoy and relax :)

My stay at this apartment was absolutely delightful. The apartment was exactly as depicted in the photos - clean, well-maintained, and beautifully furnished. But the real gem was the breathtaking view from the balcony, offering a stunning panorama of a turquoise lagoon that was a joy to wake up to every morning. The manager was exceptionally helpful, going above and beyond by assisting us in organizing a private catamaran tour, which turned out to be a highlight of our trip. Additionally, the location was ideal, providing easy access to the city and surrounding areas. The combination of a fabulous apartment, incredible views, and the helpfulness of the management made for a truly memorable stay.

1. amazing hotel overall 2. great restaurant, available all day long and CHEAP for the food quality 3. amazing rooms 4. super good staff 5. great location if you have a car 6. amazing vibe we stayed in 2021 and Xcabal got lots of potential but still not finished. now Xcabal added a restaurant, a bar, some cool furnitures etc...

Hotel Xcabal was amazing! From the moment we arrived they were very attentive and friendly. We only had one small issue during our stay but the hostess took care of it immediately. Then on the morning we checked out, we came out to a flat tire on our car. The staff changed the tire for us very quickly (and for free) and then recommended a local tire place nearby to get the tire patched. Overall our experience was amazing here. The property is beautiful. The rooms are clean and gorgeous. The deck attached to the room and the free kayaks are a nice touch. We would definitely stay here again if we were in the area.

The hotel was lovely very quiet and relaxing with a great access to the lagoon. Breakfast was very good and lunch/dinner menu was just ok, nothing too exciting so who mostly went in town for dinners. The hotel located beast the city center with lots of restaurants options. Rooms were comfy but sheets need to be replaced as seems quite old and used.

The included breakfast is very simple, coffee, toast with jam and yoghurt and fruit. You can order other things too. The hotel is located at a great location in the laguna. Easy access to several restaurants. It is not a long walk from the centre, however there is lots of construction on that road right now so there isn't always easy space to pass. There are free kayaks and paddle boards to use, which was great. The rooms are fantastic which a little balcony with a hamac. They also have a quay out to the laguna. The restaurant in the evening had nice food too. Very calm and chilled place.

Fantastic location on the lagoon, the room was large, comfortable and very clean, the hotel has kayaks you can use for free, the restaurant is great especially for breakfast, and the view from the dock is unbeatable.

Spent 3 nights here to experience the area. Room very comfortable different pillows would be good. Chairs on deck not comfortable. Breakfast and dinner were good. Service slow at times but staff always smiling and friendly.

Beautiful lakefront hotel, the rooms are clean and very nice although the beds are not queen size as described but full size. The shower is wonderful! Continental breakfast is very poor, they could do better. Personnel has a very friendly and helpful attitude. Overall a very pleasant stay in Beautiful Bacalar.

This property is gorgeous and has the best hospitality and kindest staff. Aside from the breathtaking view of the lake, the rooms, grounds, and common areas are very well decorated. Bed and pillows are very comfy, and all linen was fresh and clean. The shower was warm and the water pressure was perfect. Breakfast is included and enjoyed in Raiz, the hotel’s restaurant. Unlike other free hotel breakfasts, their’s is made to order and absolutely delicious and filling. However, not to be missed is their a la carte menu, we tried their guac, chilaquiles, chicken sandwich and french toast - all made skillfully from scratch with the freshest high quality ingredients - Chef Pablo is absolutely amazing! Unexpectedly, I had the best cinnamon roll of my life in this hotel restaurant, I loved it so much that I brought a few back to Canada. Craft cocktails made by Carlos at the bar should not be missed either. Incidentally, when our rental car didn’t start one day, Carlos went out of his way to find jumper cables and moved his car to assist us, saving us time and money. Our server Ruby, had the most welcoming smile and gave the best service without fail every single day. Charlie the security guard was also a delight to be around at night, we felt very safe. Karen in front desk and all the housekeeping staff were all excellent.

The hotel is in a fantastic spot on the lagoon and we had a balcony that looked out onto the water. It''s an amazing spot to relax at during the day and there are plenty of sun loungers. Breakfast is served overlooking the lagoon and is coffee/tea, fruit/juice, eggs/omelette/bacon or pancakes. The staff were very friendly. It is about a 20-30 minute to the main town area of bacalar where most of the bars and restaurants are. We sometimes walked and sometimes took a taxi which cost between 60-80 pesos. The room was very clean, air con worked really well. WiFi was very good. The bed was large and comfortable.

The hotel is very good. Very clean and convenient. Near the city so you can go in by car or foot. The view is incredible. You can chill by the lake on the sunbeds, it's very calm and relaxing. Everyone on the comments say the breakfast is small but it is not, you just have to choose between courses but it's very large and more than enough. If you want extras, they are very affordable and delicious. The staff is very friendly and smiling which is very nice. Just be sure to book the lake view room, if not, the view and I think the experience is not that good. I took a look at the other hotels around and I think Aldea is the best run for your money.

What an amazing hotel!!! Right on the water with its own private dock. The rooms are fantastic!!! Large, modern with great beds and linen. Everything is super clean and well maintained. The staff is really awesome as well. Carlos helped us with a tour. He speaks great English and is so polite and professional. The on site restaurant is really, really good. The modern and gourmet kitchen is a huge step up if what you normally see in Mexico. The food is exceptional and Ruby (our server) always has a smile. The service from all the staff is just top notch. Do yourself a favor, stay a few nights, you will thank me later

I enjoyed my stay here in Bacalar thanks to Aldea 19. The staff were very accommodating and helpful to my requests. They allowed me to switch rooms from the downstairs to the upstairs room with lagoon view which I highly recommend. The views from the upstairs balcony were amazing to say the least. You can have a direct view of the sunrise every morning from you bedroom. The proximity to the lagoon was amazing and I enjoyed the private lounge chairs, hammocks, and swings. It's a bit further away from town so it's very quiet which I loved.

I had an amazing stay at this hotel! One of the highlights was the beautiful view from the balcony — waking up to such a serene and picturesque scene was truly unforgettable. The room was spotless and very comfortable, with a big, cozy bed and a bathroom that was both spacious and well-appointed. What really sets this place apart is the private access to the lagoon, which made it easy and relaxing to enjoy the water whenever I wanted. The hotel also offers fantastic facilities like kayaks and stand-up paddleboards (SUPs), which added a fun and active dimension to my stay. Parking was convenient with a good spot right near the hotel, which made coming and going hassle-free. I also appreciated the restaurants nearby, many of which offer delivery options. Breakfast was delicious and satisfying, a great way to start each day. The service throughout my stay was exceptionally friendly and attentive, making me feel truly welcome. Overall, this hotel combines comfort, convenience, and beautiful surroundings perfectly. I highly recommend it for anyone looking for a relaxing and enjoyable stay.

It was the perfect place to celebrate Valentine's Day and my birthday. The view was breathtaking, and the staff was super attentive. The bedroom was romantically set with a full view of the lagoon. The reflection of the full moon on the lagoon created the perfect environment for a romantic and relaxing getaway. We went with another couple to explore Bacalar, and the hotel offered enough privacy for all. We were all super happy of finding this gem to disconnect and recharge. The use of the kayaks included in the reservation price was a super bonus. Kayaking around the lagoon was a wonderful experience. The crystal clear color of the waters was unbelievable. Pictures don't do justice. The hotel was at a 10-minute walk from the Cenote Azul and a 13-minute car ride to the center of town where you could find a variety of restaurants that won't disappoint. We got a few recommendations for restaurants from Angel, and he was spot on.

We had a wonderful stay! The bed was incredibly comfortable, the view was absolutely amazing, and the staff was so friendly,welcoming and helpful. We also really appreciated the great amenities included, like the free kayak, paddle boards, and even the scooters/motorcycles — such a nice bonus! Thank you for making our stay so enjoyable! Highly recommended!

The breakfast was wonderful. I would have loved the ability to purchase an EXCELLENT coffee--Americano or cappuccino...on site as while I appreciate the coffee dispenser in the room, it isn't the best coffee. And an amazing cup of coffee would have put this place over the top! The beds were very comfortable. The cleaning service excellent.

This place was awesome. Decided to make the drive from Tulum and when booking was looking at several places on the lagoon and decided on Blue Caribe..Im so glad I did!! The place is awesome.. Private cabins were perfect. Right on the lagoon. We took advantage of the kayaks and used the motor bikes they provided. It was so fun. We had a car but cruised the motos into town for fun. The staff was super friendly and ALWAYS right there available for anything you need 24 hrs a day. Each day, they asked us, "What time would you like breakfast tomorrow" and each day, they delivered breakfast to our room, right on time! Everything was just great!! If you are thinking of coming to Bacalar. DO IT. And when you do, stay here!! You won't regret it!!

Spacious, clean room with nice welcoming touches, water and coffee for the machine. The location is very convenient right near the lagoon, the center, bars and restaurants. The premises are quiet and peaceful. We loved chilling near the pool in the late evening. Good, filling breakfast. Also, purified water the whole included.

Spacious rooms with very comfortable beds. The AC works really well and there’s also a ceiling fan. There’s a large TV (though the signal wasn’t great during my stay) and a small fridge. The bathroom is big, with excellent hot water and pressure, plus plenty of storage space. Our room was right next to the pool, which was perfect. Staff are friendly and welcoming. Breakfast is buffet style, good quality, and you can eat as much as you like. The hotel is just a couple of blocks from the main square, with lots of restaurants nearby. I also recommend taking a tour on the lake while staying here. I would definitely stay again.

very nice decorated, like in jungle, all clean, very friendly and helpful staff, location 5min from the beach and five from the town, calm, nice 2 swimming pools, one on rooftop, very good breakfast(fruit, eggs, toasts, jam, nutella, cacao, coffee…), nice room with balcony, we booked a tour with them and was quiet avanturistic with a sail boat…

Great property, pretty and clean- and amazing staff- the breakfast was simple and delicious. Close to restaurants and a short walk to the lagoon. Room was small but nicely decorated and had a mini fridge. It was quiet and chill. Internet was spotty but they tried to fix it. Staff was very friendly and helpful. Would stay here again.

Lovely little hotel, located close to restaurants/bars/cafes, 10min walk from the ADO bus station and few minutes from the lagoon. The room was good size, with a comfortable bed, hot shower and a decent size smart TV. Internet connection was also strong. Staff were very friendly, breakfast was also ok (pancakes, eggs, beans, toast) and our room was cleaned every day. Hotel itself is very green, quiet and has the boutique feel to it. We really enjoyed our stay in this hotel, and would recommend it to everyone!