Hotels with Jacuzzi in Room in Riau Islands Province

Even though we had just a short stay, it felt worlds away from city life. The views from the room were relaxing, the shower overlooked the sea and we slept so soundly. The pool is inviting with its location and it is sparkling clean. Breakfast was fantastic. Thank you to all hotel staff:greeting upon arrival, front desk, restaurant staff, spa, and poolside bar-you all made our stay memorable!

New, clean and spacious. Their staffs are well trained and super helpful. I shall shout out Ilham from the sugarbeat restaurant, he is so attentive and helpful, the restaurant was very crowded. He seated us at the non-aircon section and quickly look out for places in aircon areas, have the place clean and setup for us to enjoy our meal.

If Paradise has a name it is Hotel Indigo Bintan Lagoi Beach. Especially the staff is wonderful and so friendly it makes you want to hide from the evil world outside and stay there forever. Excellent choice of local and international food, great swimming pools with, one of my favorite things of all time, a swim-up-bar, very luxurious room with a big balcony, an ocean view and a quiet pleasant airconditiong system.

The hotel was new and very beautiful. The staff were helpful and friendly, they did everything they could to make the guests comfortable. The room was of good quality and very comfortable. The breakfast and dinner were beautifully arranged and the food was very delicious. The entire staff were brilliant and lovely.

Lovely ocean view from balcony, clean and spacious rooms, delicious food, extremely friendly, polite, and helpful staff.

Food was very tasty Room had a nice spa jacuzzi balcony Very relaxing atmosphere

The place is great for retreat. We have been given an upgrade to room with jacuzzi. Our repeated visits. Food was good. Kelong trip for snorkelling was great. Managed to view many crown fish and other marine fishes

Great room with a view of the sea. Jacuzzi overlooking the sea as well in the comfort of the room. Nice place to relax and de-stress.

We have make right choice to book Jacuzzi Spa villa for this trip and the view was so ausome and wil definitely be back again.

We had a relaxed 3D/2N stay at the jacuzzi villa which was spacious and clean although some upgrading in the bathroom and improve the TV reception needed. It would be good if there are roller blinds for the balcony that can be rolled down for privacy when using the jacuzzi because of people walking during low tide and kayakers/ boats during high tide near to the villas.

I just wanted to extend my heartfelt thanks for the incredible hospitality during my stay here. From the moment I arrived, every detail was handled with care and professionalism, making my visit truly memorable. The warm welcome, friendly staff, comfortable accommodation, awesome facilities and beautiful surroundings all contributed to a relaxing and enjoyable experience. Thank you once again for going above and beyond. I look forward to returning and will certainly recommend Holiday Inn Bintan to friends and family.

I liked the wi-fi connectivity and availability, it was literally everywhere and the signal was very good and strong as well as the wi-fi speed, 5G, which is quite rare in hotels. I also liked the pool and the amenities for kids, playground area, indoor and outdoor, pool for kids and water play area. The food was quite limited as we could only eat food from the resort restaurant. Also during peak hours, when there are more guests in the hotel, the service quality seems to drop. On Fridays or weekends when the hotel is busier, they don't give option for ala carte, only buffett, which is much more expensive. The room was good and comfortable, although the bed even tho it was king size, it felt a bit small. The pillows were not that great either, too soft for.me. also, the bathroom is open concept which I don't prefer and I didn't like it. The water provided was in glass bottles and in good quantity, and the house keeping was satisfactory. It is a fun place for kids and for family with kids,.just be prepared to source for more food outside of the hotel.

Great stay for families. Kids club could have a bit more inside but fantastic playground. A la carte options at restaurant would be the only main thing to add otherwise fantastic renovation and vacation spot. We will visit again.

Thank you to all the staff Nunu as guest relationship manager, Fikri and Pool Bar team, Main restaurant all staff

Wir waren 6 Tage im Resort. Uns hat es sehr gut gefallen und wir waren sehr zufrieden. Das Personal ist aufmerksam und möchte einem jeden Wunsch erfüllen. Probleme gibt es mit der Kanalisation. Wir hatten im Haus eins Probleme mit üblem Geruch aus der Toilette. Darauf wurde umgehend eingegangen und wir wurden im Haus 3 untergebracht. Die Zimmer sind groß und modern, mit wunderschönen Ausblick auf das Meer. Die Anlage ist sehr gepflegt und rundherum wunderschön natürlich bepflanzt. Es gibt ein Fitnessstudio mit blickt auf das Meer und einen schönen Wellnessbereich, der sich im vorderen Hotel , gleiche Hotelkette befindet. Der Pool ist Okey. Direkt schwimmen kann Mann nicht. Die Pool Anlage ist zum Meer ausgerichtet, wunderschön. Das Essen Halbpension war sehr gut. Frühstück mit allem was das Herz begehrt. Am Abend drei Gänge. Absolut lecker und frisch zubereitet. Das Resort wird generell von Gästen 3 bis 7 Tage besucht. Uns wurde nicht langweilig, der Strand wird täglich gereinigt ist weitläufig. Das Meer war einladend und warm. Die Strömung entscheidet ob das Wasser klar oder eher verdreckt ist, leider schwimmt viel Müll im Meer. Viel ist nicht geboten. Wer Ruhe und Entspannung sucht. Ist hier genau richtig

I stayed at HARRIS Batam Center for a short business trip — and honestly, the location couldn’t be better. It’s literally right next to the Batam International Ferry Terminal. I walked straight from the port to the hotel in just a few minutes. Perfect for ferry travelers! My room had a city view overlooking the “Welcome to Batam” landmark, the Grand Mosque, and even the nearby mall, all within walking distance. The room itself was compact, clean, and had all the essentials: welcome drink, snacks, and free water refills. I had dinner at the hotel restaurant (tried their pizza and coffee, hmm pretty good!), and on weekdays they have an “angkringan” night market-style setup with live music. A fun touch! Also appreciated the floating breakfast experience, and their buffet had both local and international options. Gym was clean and had everything I needed for a basic workout. Plus, they offer airport shuttle to Hang Nadim, super convenient. 🧡 Staff were friendly and helpful from check-in to check-out. Would definitely recommend for solo travelers, business trips, or a short transit stay in Batam.

A very clean, tidy and modern hotel with courteous, helpful and friendly staff. Rooms are spacious, well equipped, comfortable and well maintained. Hotel has a good selection of amenities, including swimming pool, gym and conference rooms. The location is about a 5 minute walk from the ferry port, so no taxi required on arrival. There is a shopping mall across the street, and the location is well served by local taxis and public transport. The breakfast offered is extensive, with several regional cuisines catered for. The overall food offerings are varied, good quality and generally great value for money. Recommend a room on a higher floor facing the Grand Mosque and park for an outstanding view. Overall a very comfortable, convenient and good value for money place to stay whilst visiting Batam City.

Exceptional Stay at Harris Hotel Batam Center My stay at Harris Hotel Batam Center was outstanding from start to finish. The team was incredibly helpful, ensuring a seamless experience from pre-arrival to post-departure. The room was clean and comfortable, the location was convenient. I enjoyed the spa too. Service was warm and professional, making my stay truly enjoyable. Highly recommended, and I look forward to returning!

The hotel staff is excellent, friendly and helpful On the last day of our stay, it was full house for breakfast, and staff Riki went the extra mile to open an extra table for 4 of us outside of the restaurant. Indeed it was a good gesture! Breakfast was delicious and had a variety of food spread and super liking the hotel staff vibes as every morning they will entertain guest with music and dance.

They decorated the room for my mum n daughter birthday! With cake n song at bfast table. Buffet bfast was a feast! Love the lontong n nasi in banana leave with tauco. Chicken porridge n gado2 was good too. All dessers delicious. Fresh fruits. Varieties of drinks.. kopi n trh tarik.. teh jahir, teh, coffee, jamu.. juuces, etc. i hv always chosen harris.. convenient location n comfy stay.

This was our family’s first trip to Indonesia and we chose Batam. It was very convenient to get to from Singapore so we could jump right into our vacation. Ferry pick up from Montigo was nice. Check in at the lobby was very pleasant - nice welcome drink and the staff were so helpful and attentive. We stayed 2 nights and had all meals on property. Breakfast and dinner buffet were great. Lunch at Tiigo pool bar both days. We were surprised how empty the pool and beach were despite so many people at breakfast. No complaints - we basically had the whole pool area to ourselves!! All of the staff were great. Buggy transport was so helpful. Rooms were clean and spacious. Loved the sweeping views, master bathroom, and private pool

This was our family’s first trip to Indonesia and we chose Batam. It was very convenient to get to from Singapore so we could jump right into our vacation. Check in at the lobby was very pleasant - nice welcome drink and the staff were so helpful and attentive. We stayed 2 nights and had all meals on property. Breakfast and dinner buffet were great. Lunch at Tiigo pool bar both days. We were surprised how empty the pool and beach were despite so many people at breakfast. No complaints - we basically had the whole pool area to ourselves!! All of the staff were great. Buggy transport was so helpful. Rooms were clean and spacious. Loved the sweeping views, master bathroom, and private pool

We LOVED the resort. We booked the 2 bedroom villa was was amazing. Water front views. Villa was clean, comfortable and spacious. Buggy service was prompt. The staff were all friendly and always helpful. We were given welcome drinks as well. The breakfast spread was superb with plenty to choose from. Special mention to Bunga who works in Tadd’s restaurant. She was very attentive and helpful which made us feel welcomed. The plunge pool was clean and our family enjoyed the time splashing away.

Overall it was a fantastic stay. We stayed on the hilltop for my family of 4. It was my sisters birthday and Montigo was helpful in arranging for a cake during dinner and towel arrangement prior to our arrival. Correspondence over emails were replied timely. I had a small complaint over the in room BBQ ala carte items (it was not as per the indicated size) but the day after my complaint, someone from Montigo Whatsapp me to offer a discount. I would have preferred a refund but I would still give a 10/10 for service. The customers are heard and responded to. The rooms are clean and spacious. The private pool in the room is clean. Room service is fast. Calling of buggy services to bring us around is also fast. Breakfast selection is not too bad and the selection for the two times we are there were different. Choices of restaurants in this self contained villa resort are also not bad - in room bbq or steamboat, seafood restaurant, cafe and another fusion restaurant. The prices are relatively higher to take into account that this is a self contained resort but we were okay with that as everything we need for the 3 days were in the vicinity. My only comment is for the mini zoo - I think the goats look malnourished and their home made of stilts seem very uncomfortable. If only they can get a bigger home with comfortable resting space.

Wow! This resort was incredible with stunning views of the Singapore skyline from our villa room & private infinity pool! Breath taking views!! The staff were absolutely fantastic in ensuring our stay was comfortable. We had Andry assist us throughout our stay & he was so wonderful- excellent hospitality & customer service -he truly made our trip - thank you so so so much Andry!! Staff throughout the resort were so friendly & welcoming. The restaurants, cafes & bars had delicious food, cold refreshing drinks, aircon / fans & stunning views. The breakfast had a huge variety of options. Highly highly recommend!! Wish we could have stayed longer!

We truly enjoyed our stay at this hotel. The rooms were very clean and serviced daily – although sometimes the housekeeping felt a little rushed, it was overall absolutely fine. The staff deserves special mention: always friendly, helpful, and open for questions or a quick chat. They also supported us with excursion planning and arranged both a snorkeling tour and a private driver for a full day, which was excellent. The location is ideal: central but not too busy or noisy. The infinity pool and rooftop bar offered fantastic views, and there’s also a convenient shuttle service to the largest malls. Breakfast was consistently excellent and varied, while the Saturday BBQ night was a real highlight for us. The wellness area was also very enjoyable and added to the overall relaxation. All in all, a hotel we would wholeheartedly recommend – and one we would happily return to!

The area was spacious, staff were helpful and friendly. It is convenient to get around because there are hotel 'taxi'. Basically they are private hire drivers. There is a standard rate card, so you arent afraid of being overcharged. The drivers are prompt to pick up too! Also the security of the property is good, so we felt safe staying there. The living area is nice with housekeeping so its like a hotel suite to be honest. The whole apartment actually is larger than the photos. There is both dinning and living area too. Amenities are from the hotel wing which is convenient since they are connected at the lobby. Would totally book back to same place. Obviously if you checked the map, it is not near a beach, so keep that in mind.

Check-in was relatively fast. Staff did not hesitate to provide us with extra key card upon request. The place was clean and tidy. Staffs were very friendly, very helpful when comes to queries and requests. Breakfast spread was surprisingly large. Service staffs in the breakfast area were really great. The conceirge help arranged a transport for us to go to the Panbil Edu Park. The driver was very friendly and helpful. He took the extra effort to drove us around the entrance of the park to show us where the cafe was and where to get the tickets. There is a mini mart on the outside right of the exit gate. You can get your snacks or other essentials if needed. The prices are about the same as that of other supermarts

Great spread for breakfast - American, Asian and vegetarian choices available. even had bread & butter pudding and an Asian desert that changed daily. The apartment was big w a fully functional kitchenette and they provided cooking utensils and cutlery. there’s a supermarket next door for daily shopping if one doesn’t want (or can’t!) leave the property. the property has an on-site bakery, 2 restaurants and a bar on the top floor with amazing views of the lake in the evenings. a very large and complete gym, swim pool (with a detached indoor kids pool) and a full spa complete the whole experience.

The serviced apartment is nestled in greenery. Very calm and peaceful environment. Rooms were very spacious and clean. Good breakfast spread with variety of cuisines. Friendly and approachable staff. Super convenient to have an Eska outlet in the Wyndham hotel next door. I could enjoy a good massage experience while my husband took the kids swimming. Eska was just located beside the swimming pool.

Comfort: The rooms were spacious, clean, and the bed was very comfortable. Service: The staff were friendly, helpful, and attentive. Food: The breakfast had a great variety and tasted delicious. Location: It was close to Ferry Terminal, Shopping Mall, Shops and attractions Value: Good price for the quality of service and amenities.

Very clean and spacious room. Staff were helpful and responsive. Gym and pool facilities were amazing and don't even get me talking about the view. Free breakfast was also good. Honestly, given the quality of service and amenities, this hotel far exceeds expectations for its price point.

Convenient location near Batam ferry centre. Breakfast very nice, staffs are welcoming and friendly. My husband is Vegan, we requested for main course, the staff prepared fried vegetarian noodles upon request was delicious. The hotel is very spacious. One Batam Mall is very near from the property. Swimming pools in the property is very nice.

quiet n comfy hotel.. not so much hassle. breakfast was quite normal but it was filling. only during our stay coffee cups finished n it took a while for them 2 bring new cups. quite a number of ppl were waiting for their morning coffee like me. only 2nd floor is allocated smoking rooms so dun take the side facing lobby cos the piano can be quite loud if yu wanna take a quick nap. for the price we paid it was quite a gd hotel far away from the city noises. dun take the licensed grab fr the ferry terminal upon arrival. charged us double! if yu walk across to mega mall n book grab less den half!

The hotel is clean,rooms are clean and comfortable. Breakfast was good Staffs are friendly.⁹

This is being rated as the BEST Hotel in Karimun, with a 4* rating, and without doubt it is !! The staff are Very helpful. Polite. Friendly....Many facilities available ; Spas. Massage. Music Lounge. Gym. Pool. Sky restaurant/bar.....The rooms are well kept and well provided with coffee maker. Toiletries. Led TV (Satellite network). The bed and bedding are clean and comfortable. There are 4 types of rooms (Standard. Deluxe premier ...) and room price includes B/F for two. The Buffet B/F is acceptable, relative to room price ! The location is Good, away from Main street. A hugh Dept Store, Padimas, just opposite the hotel, and many Good eatery few minutes walk from hotel. The hotel also provide FREE Transport to/fro FERRY Terminal !! WARN: Few hotels under "Marimun", so Ensureit is "Aston Marimun" when Book Via internet platform !!

THE PROPERTY IS SOOOOO CLEAN. THE WHOLE ROOM SMELL SO NICE, SO GOOD. THE ROOM INTERIOR WAS EXCELLENT. I HAD A VERY GOOD SLEEP. THE STAFF ARE REALLY HELPFUL, FRIENDLY AND WELCOMING. AMAZING STAYYYYY

THE PROPERTY IS SOOOOO CLEAN. THE WHOLE ROOM SMELL SO NICE, SO GOOD. THE ROOM INTERIOR WAS EXCELLENT. I HAD A VERY GOOD SLEEP. THE STAFF ARE REALLY HELPFUL, FRIENDLY AND WELCOMING. AMAZING STAYYYYY

Nice clean and cozy room, with covenient foodstalls around the area and a convenient store just opposite it

Staff were super friendly. Amazingly helpful and kind. Loads of food options available around the area. If not, the hotel provides complimentary taxi service which is so helpful in getting around! There's a department store in the same carpark as the hotel where you can buy snacks, water, beer if you want. A/C in the room was a dream after the weather outside.

Overall experience is good with friendly and prompt services from the staff. The room are spacious and one of the room even has separate shower & tub. The shower curtain on tub-only bathroom is unable to contain the water during shower, resulting wet floor in the bathroom. The breakfast spread varieties is good, but the taste is not exceptional to us. The hotel is within close proximity to go-kart attraction as well as some street food and shopping. There is shuttle bus provided from hotel to nearby Mall (Nagoya Hill & BCS), but we didn't use this service.

Comfortable, spacious room, pool view, best affordable price with breakfast & near to anywhere nearby Golden City area such as Next level beach club, Santorini De'Sand & many more

The room is spacious and the bed is really comfy. Just that the wifi can be abit slow and the internet at the area is quite bad. Its also near golden prawn 555/933 restaurant.

Spacious room, bathtub, big pool, generous breakfast, quiet surroundings, 15 minutes to Batam Centre. Excellent value for money.

Helpful and Friendly staff at all hours💯 Clean and comfortable rooms🌼

We just returned from our second stay at The Residence Bintan, and it was nothing short of exceptional. As a family with a child, this resort truly stands out. There’s an on-site farm where kids can feed the animals, a clean and shallow beach perfect for little ones, and a kids’ club with a fun daily program that kept our son fully engaged and happy every day. We stayed in a villa with a private pool and direct access to the beach — peaceful, spacious, and equipped with everything we needed. Housekeeping came twice a day, and they made our son’s day by setting up a cozy teepee with toys in the room! Dining was also a highlight — there are three restaurants, and I was amazed by the delicious vegetarian meals the chefs prepared just for me. The private dinner in the mangrove forest was truly unforgettable — magical setting, amazing service, and delicious food. Our snorkeling trip to Mapur Island was the cherry on top. It was one of the most beautiful and memorable experiences we’ve ever had as a family. We’ll definitely be coming back. This place is a hidden gem for families, foodies, and nature lovers alike.

CLEAN ROOM - I went there for my honeymoon. The room was clean, spacious and cozy. All the amenities provided were sufficient and in excellent condition. I could not find any flaws in your facilities. GREAT ENVIRONMENT - The ambient was quiet and perfect for couple getaway. Don't worry, you can simply call the front desk for the free buggy ride. Plus, you can also use the bike provided to move around the area. DINNER - We went to the Rica-rica restaurant to enjoy the local Indonesian dishes there. The food was top notched, and I must praise your staff for being super welcoming and friendly. It was nice talking to them. BREAKFAST - The selection for breakfast was vast. You have ample of choices of food to choose from. From local dishes such as bakso, to western English breakfast like cheese wheel, omelette and even sushis? Am I in heaven?

The Residence is designed for guests to enjoy their holiday without having to leave the resort. The facilities offered were endless - free shuttle from/to the ferry terminal, great access to the beach, pool, kids club, free yoga, bicycles provided to get around, earth basket for kids to meet bunnies, chickens, fish etc., indoor games room, star gazing, water sports, ATV rides, live music and free books and games offered in the pool bar, 4 different restaurants, buggies to take guests around the resort etc. The room was quite spacious, bathroom was clean and had everything that one would need. While the resort's location is quite far away from most attractions, it comes with a relatively clean beach with no ships in sight. The staff was amazing and always greeted guests with a smile on their face and no request was too big. We tried three out of the four restaurant options (Rica Rica, The Dining Room, The Poolside Bar) and they were all top notch. Breakfast had several options and it was fantastic. Overall, an amazing stay and we will go back again for sure.

Pure luxury. We were collected from the ferry into a large bus with water, a cookie, air con and WiFi for the 75 minute ride to The Residence. Very smooth. Room was large with a sea view via a large window with cushioned seating - perfect reading nook. Fridge with water replenished daily. Bed was large and comfy. Housekeeping always came while we were at breakfast - wonderful service. Our room had a private pool which was a must for us - the main pool got very busy with children on the weekends and would not have been enjoyable. Pool depth was 1.2m throughout and a perfect temperature. Breakfast was incredible! Everything from local cuisine to dim sum to freshly assembled soup, eggs, waffles and pancakes as well as croissant etc. lots of juices. Fresh fruit stand where they cut it for you at the time of ordering. Really exceptional. Service was mostly great! I did attend for a farm tour that never happened. Concierge available by WhatsApp which was great for booking the free yoga as well as spa treatments. Restaurants were good, we stayed for 4 nights and didn't have a bad meal. Room service was great, with a full menu for in room dining.

The staff were so welcoming, helpful and reactive. Everyone from the lobby, drivers, barmen, waiters at the restaurant and the hotel manager were absolutely perfect and dedicated to make your stay flawless. The room was very spacious with a huge bathroom, very comfortable beds with possibility to choose your own pillow, beautiful terrace on the garden close to the swimming pool. The hotel is decorated with great taste and the general atmosphere is so peaceful and relaxing. Food at both restaurants was excellent with a large choice of local or western food. The proposed activities were perfect as well, especially yoga course in the morning, the very well equiped gym, the cooking class, and we also booked the fireflies tour one evening which was an absolute dream. This is a real luxury service deserving the 5stars. I will definitely come back for another stay in the summertime.

The staff are very courteous and helpful. I brought a big family of 6 with 4 small children. I request for extra towels and they provide it warm within a few minutes. The room is spacious and the toilet is clean. Complete with all the toiletries. The TV can watch netflix,YouTube and various TV channels. The breakfast buffet is very delicious. They top up the food very quickly when they realise there is no food. The restaurant view is so beautiful. The swimming pool has two. A small and medium pool which is very suitable for big family. The toilet has an aircon that helps us to cool down during hot weather. Even Though there is no fridge, it doesn't matter. Most of the time we drink plain water. They top up the aqua bottles everyday and clean our room.

I always stay at Santika hotel when I am on business in Batam. Breakfast on the rooftop restaurant is always very impressive at this hotel. Everything from the beautiful harbour and city view, to the very tasty wide variety breakfast they serve every morning makes my stay here always truly enjoyable. Great staff at the restaurant especially Suci who always provides great service. The staff always go out of their way to please you and make your stay there as comfortable as possible. A special thanks to Cahaya at the front desk who always accommodates me, listens well, provides accurate quality service, and makes it easy to continue to book and return to Santika. The rooms are new, very well maintained, and always cleaned. Great people work at this hotel in this very special city of Batam. I always come back to Santika Hotel as it is my favorite place to stay in Indonesia.

This hotel is value for money. The staff services were good, everyone is friendly and always helpful. The check-in/check-out was very fast and hassle free. The pool was small, but my child had a lot of fun. The gym is small, with one threadmill and a cycling bike and some accessories. The facilities were very decent for the price I paid. Breakfast selection was decent for the price we paid. We had the top floor of the rooms, with a good view of the sea. The room was spacious, bed is big and comfortable, black-out curtains amazing. Location is near to the jetty and walking distance to Mega Mall. A comfortable stay. Thank you to all staff at the hotel.

I have stay for a few days for Business tris at this hotel. Stepping through the lobby, I was immediately struck by the friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who want to go to Batam. Will be back to this place soon..!!!

It is a brand new hotel. I booked a superior room. The hotel is a three star hotel, but deserves a four star. + the room is clean + the pillows, sheets, towels, are clean and fine + AC is cool + the area is close to the government center, ferry terminal, alfamart, and yongkee restaurant + it has bluebird taxis stand by + love the restaurant for breakfast at 11 floor, the view is amazing. Food is okay. Not a minus because i dont swim. but the pool is quite small. The staffs are helpful.

I stayed two wonderful nights here and it was a unique experience in the most gorgeous tent. The service was excellent with fast communication via WhatsApp, great restaurant staff - Ellis, bugee ride everywhere, and it was my birthday - they had the most lovely birthday decor on the beds made out of plants and delivered my birthday cake even when it was raining heavily. Thank you to all the staff for the best and most relaxing stay. The best satay and salmon pizza at the restaurant and great breakfast buffet. I love that it was so quiet there and we were almost the only two people there for most of the time (monday and tuesday). I love having nothing much to do, just wake up, go to the restaurant to eat, go for massage and spa and spend time in our tent! I love the tent and glamping! It was so nice and cosy with wall lights, orange bean bags, huge and clean bathroom with many hooks, comfy beds and housekeeping was done so fast while we were at breakfast! We had the best stay there, thank you very much.

breakfast starts from 7am to 10am, which was plenty of time for us to enjoy our breakfast. There's quite a big selection of food, ranging from western food (like toasts, salads and cereal) to local and asian food (mie goreng, nasi lemak, curry ricecakes & dimsum/porridge). really happy with the breakfast buffet! The rooms though! is really awesome! though it takes some time for the aircon to be cold enough to cover the entire room (mainly the beds that's far from the ac), it's a really comfortable stay with clean sheets, cute lil outdoor tent right outside the room for bbq & eating outdoors~~ enjoying the night view! The resort communicates with guests via whatsapp as well! so it's really convenient and easy to reach the front desk to ask for information or extra items that we'll need in the room! Lastly! The patio restaurant, though it's priced at apprx singapore's cafe price, their food quality and service is really good. the AC is definitely a bonus in the scorching heat haha

Had an amazing experience at ANMON Resort! The whole place was instagrammable day & night. Service was excellent and absolutely the best. The staff are super friendly and helpful. Whatsapp communication with the staff was responsive. The room is clean and spacious. WIFI is available around the whole resort. The Treasure Bay Lagoon is awesome and the entry is free. However, the water activities is pricey. Overall, a perfect gateway!

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of resort. Everything about the resort was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner on our last day. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable.

Staff were friendly, polite and helpful. They did not disturb but were always ready to help if asked. Highlight was the Mangrove kayaking. Very unique experience. Breakfast was good; had the usual buffet stuff. Local desserts were delicious. Vegetarians had about 5-6 meal options to choose from. Good food. Wish they would add one or two sports for adults like table tennis/ billiards etc. Wish they had served one glass of fresh fruit juice with breakfast

We stayed in KTM Resort for 3 nights as part of a birthday weekend. Pros - Very close to the Sekupang Ferry Terminal and the hotel arranged for a pickup and drop back from the terminal. Just inform them of the times beforehand. The staff is super-friendly and polite - always responsive and helpful for our requests and queries. We had booked the Seaview room which are a row of houses on stilts. On a clear day, you can see Singapore from the balcony in the room. The room isn't very big, but is cosy. The bed was a bit soft for my liking. Aircon keeps it cool on warm days. Water pressure is good in the washrooms. The wifi is mediocre, but if you are here to detox digitally, that is a good thing. Breakfast is decent - there is a good spread. You have western options such as sausages, beans, breads, sandwiches and eggs your style. There were Indonesian items too on all days - Capcay, Soto Ayam, Congee etc. Selection of juices, fruits, salads and coffee/tea. There is a restaurant in the property called Layang (same as the breakfast place), which we felt was just ok and a bit overpriced. There is a bar too called Ombak Bar, which is nice and plays good music. Open till about 11PM, and serves a selection of cocktails and beers. The calamari and the aglio olio chilli was good. The resort offers some water activities like jetskiing, banana boats etc. There's a nice huge jetty where some locals do fishing and is a good view to catch the sunset.

KTM resort is good for a really getaway from the bustling city life. Hotel Van pick up at Sekupang and bring us all the way to the reception for our check in. Lots of different resort and villa types of stay but be prepared to walk uphill for your room stay ( depends on which type you booked ). My room is facing the sea and is just a few steps down to the swimming pool, restaurant area and the Bar with pipe in music in the evening is facing the sea. Only upon checking out, we have to climb uphill to the reception area. Nice view from our room but the Balcony is a sharing one, meaning two units sharing a Balcony. It would be nice if the Balcony is all to ourselves instead of sharing. Food at the restaurant is simple and the Breakfast is nothing to shout about as its only a simple breakfast without american breakfast like Bacon, Sausage or Ham. Only consolation is that they have a counter to make eggs from the pan for you. Spa there is quite run down but Wifi is acceptable in the room. There is a Kwan Im Statue ( Goddess of Mercy ) for devotees to pray. Other than a quiet relaxing stay, there is not much things you can do in this resort.

We loved that it was close to the ferry terminal, from the first interaction with Ludfy that met us at the terminal, it was a friendly and warm experience! All the staff was always smiling and made us feel at home. The beds are so comfy and the cleaning staff does an amazing job! The breakfast waffles was my favourite and we loved the coffee machine and scrambled eggs. The pool area and evening food, music, views and ambience was just perfect, we had a massage on the last day and the Spa was modern, clean and the relaxation massages was amazing, we wish we had more on our trip! We will definitely come back!

Booked KTM (3 days 2 nights) as a surprise anniversary trip for my partner and it was an amazing experience. Adi, the sales manager, coordinated with me before the trip for the surprise dinner that I booked. He even went the extra mile to help with different bookings such as transport from ferry terminal to other destinations and activities outside the hotel (Massage & ATV) . Everything was settled and expedited so it was fuss free and we could enjoy our trip fully. The surprise dinner was also expedited by Adi and he went on his way to get us a cake on his own expense which was really sweet. All the resort staff was very accommodating and really sweet. Always smiling and greeting us whenever we walked passed them. Was very appreciative of their small gestures that made the stay very welcoming and great. The area itself was beautiful. Most things was inclusive in the resort so we did not have to go far for activities which was great for us. They have a great selection of water activities and the instructor was very kind explaining and helping us in the water sports. They have two main dining spots with excellent views which served great food. The breakfast variety was plenty as well. The room is cozy and with a small balcony overlooking the resort and ocean view. It was one of my favourite spots to hang out with my partner to unwind. Genuinely would come back to stay here when we are back in Batam again.

My seafront villa room was a bit too small, but it was clean and beautiful view facing the sea. Resort was clean and friendly staffs. Seafood at the restaurant was all fresh and I enjoyed sitting at Ombak bar chatting with friends and grabbed the drink. Very strong wifi. Pool was small but clean. I wish they give discount on their spa service and have a fish-fishing, instead of squid-fishing. Overall I enjoy my stay and would love to go back someday.

Our first stay in this hotel. Better than what we had expected. Though the hotel looks old on the outside, the rooms and corridors are seemingly new. Room is also clean and comfortable. The pool is clean and the gym has fairly new and modern equipment. The breakfast buffet range is also wide. Offers vegetarian items too. The hotel location is great! On the left around 5 min walk is Grand/Central Batam and on its right 5 mins walk is BCS mall. BCS mall has one vegetarian restaurant which serves very nice food. Just next to the hotel is also a big open aired food centre. Would recommend friends to this hotel.

Close proximity of the hotel to shopping, market and food establishments. Hotel is modern, secured and welcoming. Service staff are polite, helpful and accommodating. Rooms are well layout and clean. Comfortable beddings and nice overhead shower. Breakfast offering delighting and adequate. Overall, great staycation place. Highly recommended.

Great location. Everything is accessible, lots of restaurants and shopping. Easy access to transportation, many shopping malls and spas in the area. Breakfast was ample and many food varieties offered. It was delicious. The room was very clean and well appointed with toiletries and coffee/tea facilities. Staff were polite, helpful and attentive. The gym located next to the pool is well located,well ventilated and equipped.

Location was excellent. It's situated within walking distance from BCS Mall and Grand Batam Mall. Also, it's just 5 min walk to the market where you can get fresh fruits, nuts and all. It's about 15 min car ride from Harbour Bay Ferry terminal. Very convenient too. Room was clean. Room service team very efficient too. This hotel is very popular and buffet breakfast is good. More food selections. Reception very friendly and efficient. Will highly recommend this hotel.

My wife and i were here 10th-12th feb, stayed in room 1316; the concierge who walked us to our room (we didnt get his name), thank you for helping with the surprise for my wife for our wedding anniversary; thank you to everybody who made that happen! We enjoyed our stay, room was comfortable and clean, breakfast was good, staff were all welcoming and friendly, and the hotel's location was convenient. Will return on our next trip👍🏻

1st time stay in Wyndham Panbil Batam. Love the hotel. Room is clean. Bed is comfy. A lot of activity there that all the youngster can do like ATV, cycling. The breakfast is delicious. There is a pool, a sauna, steam bath and jacuzzi. The hotel also have spa name Eska. And what i love most is all the staff are friendly... thanks to Ms Lala, Ms Mutia, Mr Irfan and all the hotel staff....they are very friendly and service is great... there is also a shuttle frm the hotel to 2 malls. U can check with the reception staff. Overall i love all.... will come again soon... btw, im there on 23rd August till 25th August 2025. Sorry i can't get all your staff name but all ur staff are friendly and helpful... thank you Wyndham Panbil Batam.

Had an amazing 4D3N stay at Wyndham Panbil. Excellent service from check-in till check-out . staff are always smiling, kind, and friendly. Spacious and clean room, perfect for couples or families. Breakfast buffet was delicious with lots of variety. We also had ala carte dinner at Andaliman Restaurant, which was superb. Special compliments to Iren (Andaliman Restaurant) for her sweet and efficient service. Also to Kinah, and especially Elisabet, a trainee who was her first time working in F&B. Despite being new, Elisabet served us with politeness, soft spoken manner, and a warm smile, a service attitude that is truly praiseworthy. The only downside was the pool area, where some parts had algae and sticky tiles. It’s not a big issue for us as light swimmers, but it could be a concern for families with kids regarding hygiene and safety. Overall, we had a wonderful stay and would definitely return. Hope to see improvements on the pool cleanliness next time. Keep up the great service!

Stayed for 2 nights and had a wonderful experience. The room was clean, spacious, and comfortable with a lovely view of lake. Breakfast offered a good variety of tasty local and international dishes. Staff were friendly and efficient, making check-in and check-out smooth. The infinity pool and quiet surroundings are perfect for relaxation.

Lobby ambience very luxurious, first time coming to the lobby, the doorman keep smiling and welcoming us well, and then you will get shocked with the luxurious lobby ambience, first of all the front desk rozi had welcoming us with smile, very friendly and giving positive energy made us happy at first time , during check in he explained to us about hotel facility and complimentary that we got , the way he explained to us very positive and mannerly. The staff very helpfull and guide me and my family to the room very well , and again the doorman very friendly , i dont remember the doorman’s name. Rooms are clean and elegant, the breakfast was good and they also had local food and we loved it. Such a great stay in here

⭐️⭐️⭐️⭐️⭐️ (10/10) I recently stayed at Wyndham Panbil Batam as a tourist from the Philippines, and I’m truly amazed by how well they treat their guests. From my pre-check-in experience, Ms. Nito was very accommodating and responsive to all my email inquiries, her prompt replies made me feel secure and well taken care of even before arriving. Upon arrival, Mr. Fidel, the driver who picked me up from the airport, was very kind, helpful, and accommodating, making my first impression of the hotel even more pleasant. During my stay, the Guest Relations Manager, Ms. Rida, was also exceptionally welcoming and attentive. Every staff member, from the entrance to housekeeping, was polite, warm, and professional. I highly recommend this hotel to my fellow Filipinos looking for a relaxing getaway abroad. Batam is a wonderful destination, peaceful, refreshing, and perfect if you want to reset your mind. My stay here truly helped me recover and explore more of Indonesia. Overall experience: 10/10

The room has very relaxing ambience, tho its not a new hotel, they maintained it well, bkfast has variaty of food, only a bit crowded over the weekends, aircond is very stable, bathtub is also big feels like Jacuzzi. My kids love it.

The room were clean and comfortable. The housekeeping staff clean and tidy our rooms daily. The breakfast was good and there are many dishes available. Restaurant staff are very efficient in clearing/cleaning the tables. Frontdesk staff are very courteous and helpful. And not forgetting the front door and security staff which make our stay enjoyable. They are very polite and friendly.

Everything was great. The rooms were big and nice comfortable chair to sit and hang out. The bed were comfortable and i was just so happy to get a room like that for the price. It even had a bathtub and shower separately, which is great! Breakfast was great too. I just love how comfortable the room is with carpeted flooring and great air conditioning

Spacious room, clean toilet, friendly and helpful staff, bed was very comfortable. View at night was nice

Very clean and spacious room.. The staff are all extremely friendly and aproachable...Wide variety spread of breakfast buffet..

I had a truly remarkable stay at The Sanchaya Bintan from August 31 to September 2. From the moment we landed, the hotel ensured a seamless experience, managing everything from passport clearance at the ferry terminal to our smooth return home. A brief 10-minute drive led us to the hotel's stunning colonial façade, private beach, and proximity to water sports. The hospitality was exceptional, starting with a warm welcome from GM Mr. Greg and Front Office Manager Nawa. Fadil gave us a thorough and friendly tour, offering valuable insights. Chef Budi impressed with incredible food and even went the extra mile to prepare something special. The bar staff made a memorable impression by introducing my son to cigars with patience and expertise. Juni, our driver, was particularly outstanding. His friendliness and guidance made our island tour, including the visit to Pulau Penyegat and the snorkeling adventure, truly memorable. Maria and the male waiter at the restaurant made our dining experiences delightful. The beach day was enhanced by thoughtful service from the pool staff, who provided towels, sunscreen, and water without being asked. The Sanchaya Suite exceeded our expectations and was as beautiful as depicted online. Thank you to everyone for making our stay so relaxing and enjoyable after a busy period in Singapore. We'll definitely return to this serene and exceptional destination.

We stayed for two nights, three days at this beautifully managed resort. All of the staff were well trained and very friendly & knowledgeable. They all spoke English well, so no communication issues there. The daily breakfast menu was extensive with a choice of Asian or Western cuisine and free-flow of various cold-pressed juices and smoothies. It was so relaxing to just sit there and enjoy the ocean view, and try out the many types of fresh ingredients the restaurant had to offer. We spent majority of our time at the poolside. There weren't many other guests there so it was a breeze picking our favourite spot and lounging about the whole day. The poolside attendants were also very alert and responsive to our needs. The sunset by the beach was breathtaking-- we managed to capture lots of beautiful photos. On our last day the hotel staff were kind to provide a late-checkout, which allowed us to enjoy the swimming pool longer than we would have otherwise. The whole experience was extremely relaxing and it satisfied our mission to have a perfect getaway from Singapore with very little hassle/trouble spent on travel time. The only & minor "negative" feedback is the room's shower heads-- the pressure was a bit weak and the water was spraying out everywhere. Aside from that, everything else about the hotel was enjoyable. We will definitely look to go back again :)

Service and staff are amazing. They really take care of all your needs and are really kind and handy. Special thanks to the Manager and the Chef. All The Sanchaya and its decoration are wonderful. Rooms are lovely, complimentary minibar is a nice plus. The infinity pool is great, really spacious and amazing view. The beach is okay, I know they make a great effort to keep it as clean as possible but if you walk away from the Hotel, especially on the afternoons, you can see the pollution problem of the South East Asian's beaches which is really sad. I understand that there's no much The Sanchaya alone can do with this, is more a cultural/political problem. As a suggestion/improvement wifi didn't work quite well in the room; food/drink prices are a bit high in comparison to other Asian luxury beach resorts.

Sanchaya is a tropical paradise, offering a chance to relax in quiet surroundings with beautiful views. Our villa was well equipped, beautifully decorated, and bed was super comfortable. Staff’s attention is top notch, everyone is very attentive and friendly- they made our stay a real pleasure. They even cleaned our room during the day when we were out by the pool, even though we stayed for one night only - so we were always coming back to a perfect villa. Food in both restaurants was delicious and portions were really good - we had a chance to taste local Indonesian cuisine- and chef was so nice too! Pool is amazing too, and I loved the fact that there was no background music, as we could just relax and listen to the wind and palm trees rustling around us. All in all we had a perfect stay and I wish our work was not so busy so that we could spend more time in Sanchaya :)

I'm truly humbled by the exceptional hospitality provided by the staff on site. Firstly I would like to thanks Septi, Kristi and Eky for ther prompt response to my enquing on the mariage proposal at the estate. They have made it easy for me to decide my venue for the biggest surprise. On the day of arrival, we we greeted by Siti, Roy and another guy who I forgot the name. I was warmly greeted by the staff, whose genuine smiles and friendly demeanour immediately made us feel welcome and valued. Once we have arrived at the estate, Greg the general managor greeted us at the entrance and we were enveloped with warm welcome. As the staycation is for a marriage proposal. The artisans at the hotel discreetly kept the secret, ensuring that every details remained confidential to create a perfect proposal. Special mention te Dian and Bino for ensuring that our dinner by the beach was a peaceful and romantic one. As well as Pipit, who is always the front desk with a big smile on her face. Aizal as well as for giving me and my gf a brief introduction to padle tennis which we had a good time playing. Given the chance, I would return to the resort again in a heartbeat, thanks to its exceptional hospitality and welcoming atmosphere.