Hotels with Jacuzzi in Room in Tempe

The bed was extremely comfortable! We had a King Handicap Suite, it was very easy to get around in. The only think that would have improved our stay would have been a roll in shower (none were available when we made our reservation). The breakfast was great! I loved the 2 waffle machines. My husband liked the scrambled eggs, sausage, breakfast potatoes & 1 of my small waffles. The evening meals were good too. I preferred the Chicken & pasta, with sautéed green & yellow beans & carrots, & baked potato over the taco salad meal. The staff was awesome! The front desk, food service, resturant bar, maintenance guy, maids (we did not use them to clean our room daily, but asked for coffee each day & extra tp 1 day, got a trash bag from the lobby to empty our trash 1 day during our 4 night stay, everyone was helpful & friendly! We will definitely return!

Excellent location; close to shopping & restaurants; exceptionally friendly staff ! Clean , spacious room ; loved the 24 hour coffee bar ! Breakfast was delicious & the afternoon meal /drinks were a plus ! We appreciated the Cafe/ Bar open late for a quick bite after a long day . We will definitely be back or look for a Drury Inn when we travel.

I stayed here on my way back to PHX from Tucson. As usual I spend an inordinate amount of time looking at hotels. I chose this one due to the reasonable price (comparatively) and location on the way. The room was great. It was clean and comfortable and well kept up. People that work there were very friendly always asking what else we might need. The kickback dinner saved us from having to go out after we just traveled all day and it was pretty good. Breakfast was plentiful and not crowded because they have much more space to eat than the usual free breakfast hotels. The location is convenient to the highway. There isn't much around except hotels and office buildings. I am usually not all that impressed with friendly staff. I kinda feel like that's the minimum of their job responsibilities. But this staff was great and I really felt like they cared that people were happy with the hotel. This has made me a Drury fan. I will try others! If it is near the same price as places like Hampton and Courtyard, choose this one.

We recently stayed at Drury Inn and Suites because the AC in our house needed to be replaced. We needed to spend two nights at the hotel and the staff at Drury were fantastic, professional and so kind. Steve allowed to have late checkout while the AC unit was being installed and made us feel so welcome. Devona and Ava were very friendly and helpful at check in and checkout time. They made a stressful experience much easier and we truly appreciate their kindness. I have already recommended Drury Inn and Suites to friends that will traveling to Arizona soon. The breakfast buffet was so generous and delicious. All of the staff we encountered were very professional and helpful. Highly recommend this hotel !

The lobby is very spacious, clean, easy to navigate to the elevator. It's nice that they have a restaurant/bar open many hours per day. Our bed was very comfy with adequate linens and pillows. The room itself was very spacious with a separate sitting area with a couch and sofa. The closet had a full length mirror for its door. The bathroom was very spacious, had a real door that closed, plenty of light, and an easy to walk into large shower area. The front desk person was able to accommodate a late check out for us, too.

Nice, clean rooms. Quiet. Staff very helpful and polite. Views were nice. Pool and jacuzzi were perfect temperature. Breakfast variety was excellent. Would definitely stay again.

The vibe you get from the staff is amazing. Everyone truly felt happy to be at work. 24hr complimentary coffee and soda, great breakfast, and cocktail hour (3 drinks and small snacks) YES PLEASE. Pool and hottub were nice also. Will be my go to for Phoenix from now on!

Just a layover overnight stay, but it was perfect for what we needed. Super kind staff, amenities were great, nice pool/jacuzzi, bar served nice snacks and drinks, very clean rooms and comfy beds

Breakfast and dinner. Staff is kind... Very clean and the pool and Jacuzzi.

Everything staff, pool/big jacuzzi, food, drinks, most of all the cleanliness. Give everyone a raise they deserve it.

Great accomodation close to Phoenix Airport. Confortable room for a family (2 adults, 2 kids): large room, clean room, confortable beds, perfect bathroom, air conditioning perfect, wifi ok, jacuzzi and swimming pool very nice, nice people. Perfect breakfast, free dinner and free popcorn. A perfect stay.

Drury Inn Phoenix Airport hotel was clean, and the staff was extremely helpful and friendly. Room was comfortable. Bathroom was a little small. Plenty of towels though. The pool was great. Fitness room was small. The in-room coffee was not so great. There was a large selection of foods at the complimentary breakfast. The complimentary dinner and drinks went above any other hotel. Again, there was a large selection of foods, and it was kid friendly. During the complimentary dinner, you can order one of their scrumptious desserts for only $5. The molten lava cake with ice cream was amazing. I would definitely stay at this hotel again!

Stayed here for one night after a later flight in. The proximity from the airport is ideal after a long day of travel.Check in was easy and we were even upgraded from our booked room when we arrived, which was a pleasant surprise. The hotel could use an update, however everything was clean and the room was spacious. Every employee we encountered was friendly and helpful and we truly appreciated the that the bar area was open and had a decent menu of food items from salads, pizza, sandwiches, etc that we could order from and were quite tasty. Breakfast was good the following morning as well. We enjoyed the eggs, biscuits and gravy and, of course, the hot coffee. Thank you for a great stay.

This hotel stands out from all the rest, is architecturally beautiful from the inside and outside, has six story atrium, represents well the colors and architecture of the desert area, the rooms are comfortable and well-appointed with the furniture and things you need while on vacation. This hotel offers free breakfast with eggs and sausage, juice, and every breakfast food you can possible imagine, free good coffee throughout the day. It also has a rotating dinner menu which the hotel calls snacks, but are really three or four course meals, with salad bar and chips/salsa bar every evening. The hotel staff is friendly and helpful, I wouldn't stay anywhere else in Phoenix.

Customer service was excellent. LaDonna at the front desk was friendly and knowledgeable. Cindy ( at the kick back bar) was friendly as well. All employees were courteous. The shuttle was efficient and drivers friendly. The "kick back" food and drinks were excellent as well as the breakfast. We came back to the hotel late ( after a concert) and the gentleman was cleaning up at the kitchen + bar area. We wanted to try a couple of the deserts. He graciously prepared them with a smile. They were delicious. We lobby and eating area were very comfortable and cozy. We joined Drury Rewards while there and will be a future customer.

This review is for the Holiday Inn Express & Suites at 800 N. 44th St. in Phoenix. Be aware, there are several other Holiday Inns nearby, but you’ll probably want this one. This is the best appointed hotel room my husband and I have ever stayed in. Even though it was near the airport and a busy highway it was quiet and no outside or indoor hotel noise disturbed our sleep. The bed was comfortable and the room was clean and spacious, with plenty of closet and storage areas. The T.V screen was large and the Wi-Fi worked well. The shower was spacious and the water pressure was strong. We were close to many fine restaurants and the complimentary hotel breakfast was very good. We had no trouble finding parking near our room and parking was free, unlike some other hotels in the area. Check in and check out was quick and easy and the staff were helpful. All in all, this felt like a five star hotel. Wonderful place to stay!

Quiet, spacious, modern, comfortable, peaceful feel. Nice pool (though disconcertingly cloudy). Lovely staff. Great breakfast. The only thing that would have improved it would be a bathtub instead of the large shower. We had no problem parking right outside. I wish we had opted to stay here for several days instead of just one, but we dared not risk it because of the reviews complaining img about the lack of parking. Looking around the hotel it seems HIGHLY UNLIKELY that there would be zero places to park. The hotel is not only right next to another hotel, whose car park backs directly onto this hotel’s parking, there seem to be loads of parking spaces around - surely there really shouldn’t be any problem parking! We feel completely comfortable arriving at the hotel later next time and will not panic about parking a few steps away from this hotel’s parking if necessary.

Property is what you might come to expect for a Holiday Inn express, including free breakfast. I like that I can count on Holiday Inn express to be consistent regardless of location. They did not have dining on the property but did provide suggestions within a walkable distance(a couple of blocks) which was safe. Property offered a little sundry store with drinks and snacks, however you definitely pay for convenience as some items were outrageously priced (chocolate covered Hagen Das Ice cream bar-$7) They provided friendly complimentary shuttle service from the airport after I returned my car early since I decided to do the night before checking out instead of the day of Also provided on time shuttle service to the airport, complimentary coffee and tea in the lobby. If you are an hiker, it’s About 20 minutes to camelback and about 15 to Papago, and about 15 minutes from Roosevelt Row. It was a quiet stay despite being near the highway. Overall, I would stay here again.

Very nice, modern hotel with free parking and nice breakfast included. Beds were extra comfortable with good linens and pillows. Bathroom was large and well lit with nice towels and toiletries. Breakfast was complete and tasty. Staff were friendly and parking was easy. Very clean, seemingly new hotel.

Breakfast was very good. Liked the wide doorways and grab bar in bathtub/shower The staff we dealt with were friendly, helpful and went beyond basic duties. Liked comfortable seating in lobby

We loved our stay at Embassy Suites by Hilton in Phx Downtown North. The Building is beautiful and very close to the Parking Garage in a very clean and safe Plaza. The Front Desk Attendant was very pleasant and professional. He suggested we leave the car parked out front in order to unload the car before parking in the garage since the garage isnt connected to the hotel. He also gave us a room on the 10th floor with amazing city views. The Suite, #1021, was well appointed with a seperate livingroom and bedroom. The furniture was a bit dated but clean. The beds were perfect with a medium firmness and both rooms had large screen tvs for viewing. The Suite also had a mini fridge, microwave, coffee machine and sink upon entry. The only complaint would be the short toilet. It seemed smaller than most. As a 6'2" man I noticed the seat came up halfway between my ankles and knees. LoL. Finally, loved standing on the Balcony in the evening and taking in the sights and sounds of the city. Thanks for providing us with an Amazing stay in your Beautiful Hotel!

Very comfortable beds, and nice clean bathroom with plenty of towels. Nice seating area to talk and catch up with my friend. And a balcony! Liked having a fridge and microwave. Great breakfast every morning, and dinner every evening in the restaurant was outstanding. Very surprised and pleased with the quality of the food. The wait staff was friendly and helpful. It was very nice to not have to drive anywhere for dinner after a long day at the convention center. Enjoyed the cocktail hour too.

This was a peaceful and very clean hotel. We had 5 people and fit easily in a suite. The staff was very helpful, kind and polite. The parking was clean and convenient. The neighborhood was very nice and fun to walk around. There is coffee and restaurants in walking distance.

The Embassy Suites by Hilton was a nice stay overall - the only thing missing was a decent restaurant. The only restaurant they offer is located right past the check in area in the middle of the first floor. You would never know it is a restaurant as we went up to the bar and asked, 'where is the restaurant'...they replied you're standing in it. Limited menu but ok. No standard dinner tables. This space was doubled as the no charge breakfast area where everything was buffet style. The pay parking garage appeared to be off site in a building next door to the Embassy Suites.

Once again a remarkable and awesome place when away from home. Unfortunately I cant remember all the names of the staff but Luis , Mayra and Gabriel in hospitality that includes the bar and restaurant were remarkable. As we know when traveling at times it may feel lonely and far away . The entire staff from the wonderful breakfast till the end of day night cap treated visitors like family. Looking at the reviews I noticed lots of what I would call insignificant complaints of things that don’t matter to the person who is looking for a clean and ideal location for events. As far as anything negative I have nothing to write. Room, bed and pillows were comfortable. Indoor pool was clean and available. Self parking easy. Safe travels and all the best.

The staff was kind and the location was easy to get to the expressways. 1. The couch had a tear and stains. The round chairs also had stains just not ideal fabric color selection for a hotel. The rooms were sold out so couldn't move to another room 2. The tv stations weren't all coming in and when traveling with kids that was tough to try and entertain when it was getting later in the night 3. I did appreciate the free laundry service was very helpful 4. The pool and jacuzzi although good water temperatures needed to be cleaned they were murky and stained.

I was impressed with this hotel. I had deliberately chosen a hotel that was close to Sky Harbour Airport. I was coming in after 24+ hours of travelling and just needed somewhere easy and close to get to. The hotel was very close to the ‘51’ motorway but I heard no noise during my stay. The room was a suite - kingsize bed, bathroom, lounge seating area, kitchenette, desk and chair. Everything was very clean. The kitchenette was well stocked. The lounge seating was spacious and very comfortable. I could see the pool from my room and, although it was 9pm, was very tempted to nip down but the bed was even more temping 🤣 A very nice, clean, welcoming hotel in a very, very convenient location.

Newer hotel with a beautifully designed interior, guest storage, gym, comfortable beds, free breakfast (standard), free parking, free WiFi, and free laundry. Plus, some (maybe all?) rooms have a kitchen or kitchenette. Like anything, some inconsiderate or immoral guests can almost ruin it. We had an expensive top stolen from the laundry room. Some guests are pigs at breakfast - make a mess throwing out trash, etc. (can only imagine what kind of mess they leave for housekeeping). Some people stomp around early in the morning with no concern whatsoever who might be sleeping on the floor below. Sounds like many guests stay at this hotel due to proximity to the children’s hospital though. So, of course, they deserve the best possible experience during some of their most difficult days. Located beside a busy freeway: The pool only gets some morning sun, but it’s not a nice pool anyhow. A fire pit and comfy chairs add a little to the ambience near the pool. Staff were fine… not very happy and friendly, but still helpful and accommodating. We’ll probably stay here again if we could be guaranteed the room that we want.

Convenient, safe and quiet. Staff is aleays friendly and helpful. Breakfast is delicious!

It’s my first time staying in Staybridge Suites. I used to stay in Homewood Suites of Hilton. It happened that I need to visit nearby in this area. The room is very clean. Room setup is great. It is a suite type hotel with full size fridge and small stove. The AC unit is very good that I can control it for my room, unlike most of the hotels, being central AC but you can adjust the room temp a little bit by the room thermostat which will all of a sudden blowing loud in the middle of the night. The breakfast is great, the hotel staff is working hard to refill the breakfast items and wiping the counters clean. Staff are all very friendly. Love everything and for sure coming back.

Great place to stay with walking distance to various restaurants. Rooms are clean and breakfast was great. Pool and hotub were there but weather did not permit swimming. Also has walmart and Starbucks close for you everyday necessities. Famous Dave's is great BBQ!

Friendly staff, nice pool and jacuzzi Quiet area but close to many shops

Unexpected excellent hotel experience. Staff was attentive, easy check-in/check-out, clean rooms, very comfortable bed, nice TV, great pool/jacuzzi, very nice buffet breakfast. Good location; quiet, nearby food/shopping, not far from downtown Phoenix. Better than fair hotel price considering the great amenities! I will definitely return!

As soon as I walked in the front entrance, I felt welcome and valued. Front desk personnel were friendly, professional, and efficient on both my check in and check out. The room was spacious, clean, and comfortable. The shower water was hot and the pressure delightful. Towels were plentiful, and the bed was comfortable. I appreciated the additional room furnishings, as well as the roomy desk on which I could do my work. The parking lot was well lit and safe. Key cards provide room access, as well as pool, fitness center, and auxiliary entrance access. Morning coffee was hot and plentiful. The complimentary breakfast was filling and full of variety. The property is conveniently located near major thoroughfares and is within walking and driving distance of dining and shopping options. When I return to the Phoenix and Mesa area, I will definitely be a return guest.

I accompanied my husband for a business trip. We stayed at this hotel. It’s walking distance to many retail stores and restaurant chains. While a car isn’t necessary, it was nice to have because the blocks are quite long. It was also convenient to have a car to go to Sedona, Phoenix, and Scottsdale. The whole neighborhood where this hotel is located at feels newly developed. Our room was spacious and comfortable. I worked from the hotel room while my husband went to work at his company’s office. The hotel had free continental breakfast, which was a nice surprise and greatly appreciated. We enjoyed the hot bar (sausages, bacon, eggs) as well as the cold bar (oatmeal, yogurt, cereal). They also had coffee. The gym amenities looked new and nice but I didn’t use it. I frequented the gym though, since there is a free water dispenser inside. The pool looked nice but was always busy, so I never went inside. We stayed during MLB practice season, so it was quite busy. Nonetheless, we enjoyed our stay and I’d recommend it to anyone looking for an affordable option.

10 out of 10 I recommend. All the reasons why: 1) Conveniently 10 steps across the street from foot print stadium I think thats the name of it. So if you’re in town for a concert or show you’re in for a treat literally being across the sidewalk staying here 2) Staff is top tier- very respectful, attentive, friendly, welcoming, helpful & efficient. Amanda @ front desk, Marcus @ Valet & Antonio at breakfast are all amazing employees they truly made my stay so comfortable here and very welcoming they took care of me especially Marcus in concierge when I would get back late midnight and later he would be there to greet me with a slight smile and say hello making sure I got inside safe, thank you Marcus and everyone in valet for taking care of me. 3) Rooms are nice, spacious, clean and beautiful bathroom with a full kitchen minus stove you’re literally right at home here. Last but certainly not least- the breakfast is 10 out of 10 I highly recommend. Its not your boring typical hotel hospital food its yummy creative pancake sausage sandwich and their yogurt is so soft and smooth. Only downfall: If you drive you have to valet which is $45 a night 🥴… other than that I felt safe, hotel is cozy and super clean and well upkeep throughout. I will always book here for my Arizona vacations in the near future!

The space was clean and was very spacious. The breakfast was great and the staff was friendly and helpful. The location is also perfect for seeing a game or concert at footprint or chase and walkable to many restaurants and businesses.

Location is wonderful when planning events and activities downtown. The facility is beautiful, modern, and clean. Lobby staff is quite friendly and quick to answer questions. The suite was very spacious, modern, and mostly clean. I loved having a kitchenette and dishes to use during my stay. Easy elevator access and valet parking is a plus.

Clean, comfortable, and walking distance to the PHX Arena. Nice eateries within walking distance. Hotel isn’t outdated and the lounge area is nice with a snack shop and complimentary breakfast (we didn’t get to eat though because our flight left out before they were serving). Staff is super friendly and helpful. We had a pleasant stay and it was quiet even though it was completely booked due to a concert that night across the street (main reason we stayed here).

This hotel was in the perfect location for seeing a baseball game at the nearby stadium! The room was big. There was a full-size refrigerator and sink area with dishes and a microwave. Everything was clean, and the bed was comfortable. The bathroom was also very nice. The staff were really helpful. Near reception, there were snacks that could be purchased and added to your bill. Overall, it was a very comfortable and convenient stay!

Perfect location to downtown! Clean, great customer service and free parking. Hottub was closed was the only bummer but swimming pool was clean and perfect.

This place was perfect for me! Based on the great price I got, and some of the reviews, I was a little skeptical coming in but I’m so glad I came! The room was very clean and comfortable. Really liked having a refrigerator and microwave in a little kitchen area in my room. Breakfast was good with lots of choices and the staff kept it filled all morning. All of the staff was very friendly and helpful. The location is great. I was able to walk to some fun restaurants. Walked to a large movie theater one day. Chase Field and the footprint, center or within walking distance. As a single woman, I felt very comfortable walking by myself during the day. I did not walk by myself at night, but there are very few places that I would do that. I had a car and appreciated the free parking. I didn’t take it vantage of it, but the hotel does operate a shuttle to and from the airport and within the downtown area. The hotel has a heated pool with lots of seating, and I enjoyed it every day. If you are looking for a luxurious, five star hotel experience, don’t stay here, but if you want a clean, comfortable room in a great location, this is your place!

Super friendly staff made this a great 5 day stay for me. The rooms and common areas were clean and well kept. The decor in the rooms is a bit plain, but in line with mid priced hotel chain. The bed was comfortable and having a suite with a sink and fridge plus a sitting area and desk was helpful. The hotel is about a 10 min walk to the convention center and the area of town with restaurants and shops. Heritage Square is about a 5 min walk. Although I walked to most places, the hotel offers a shuttle for the airport and for downtown locations nearby. There is a small swimming pool behind the hotel, and a seating area in the lobby for breakfast. The breakfast options are limited, but enough to start the day. Scrambled eggs, boiled eggs, a meat option, breads, fruit, yogurt, and cereal were available each morning as well as a waffle maker and juice. While not a luxury hotel, it was comfortable, and I would gladly stay there again.

The room and breakfast area was very clean. They had good breakfast options. The pool area was very dated. We wished the property had a restaurant and bar, which would have been convenient. Walking distance to Chase and downtown restaurants. Overall; nice, quiet, clean place to stay.

Excellent complimentary breakfast with several gluten free options, including an Udi's Muffin and two different cereals. Room was clean, quiet and comfortable. Shower temperature was not the easiest to manage but once we got the hang of it it was fine. Staff were really friendly and helpful, would happily stay here again.

Pros: location to good restaurants and CVS. Nice pool area and jacuzzi. Friendly staff. Good breakfast. Con: we were there early and asked if our room was ready. He said yes and proceeded to check us in. Then he told me I was charged $15 for early checkin. We could have left our luggage and come back later.

1) Staff top down and bottom up was excellent 2) Room was very clean, quiet and spacious 3) they met all of our requests and expectations before check in, during and after 4) despite pets, we never saw any or had any issues 5) breakfast buffet was elaborate compared to most hotels 6) all public spaces were clean and well maintained 7) pool area was enjoyable, guests were considerate of noise etc. 8) great location for Scottsdale and close to Phoenix

Hands down the best hotel experience I’ve ever had! From the moment I arrived at Sonesta ES Suites in Paradise Valley, I felt genuinely welcomed. The gentleman at the front desk last night was incredibly warm and hospitable, even offering me two small bottles of water—such a thoughtful touch. The $20 incident fee was beyond reasonable compared to other hotels charging $100–$200, and he even waived my $5 parking fee for my first stay. My room was spotless, super spacious, and I loved the variety of lighting options instead of just one harsh overhead light. I requested a late checkout at the last minute, and the morning front desk staff was happy to accommodate. Breakfast was fantastic! A great selection from cereal to eggs, potatoes, and tortillas, plus a fun little pancake machine that makes fresh pancakes with just a wave of your hand. So many topping options for both pancakes and breakfast tacos—it was clear they put effort into making the experience enjoyable. Sonesta ES Suites has officially earned my loyalty. I’ll be booking with them from now on!

I’ve been staying in the Paradise Valley complex since late September 2021. Safe clean and quiet! The three most important things I look for when I stay anywhere. The moment I checked in at the front desk, I was welcomed by friendly staff, bottled water, and a map showing my unit and the amenities. I have cleaning service every three days and I haven’t change the sheets nor cleaned bathrooms in six months!! These women are wonderful! It’s almost like having my own private pool,which by the way, is heated. Barbeques are cleaned daily as is the laundry room. I’ve stayed in many hotels in the past and they have never been this clean, and the staff so friendly. Should anything break in this unit/complex, George is around wherever you turn. He’s a miracle worker. From the fitness centre to the daily breakfast, everybody’s needs are met! I would recommend this place to anyone. Ps. Did I mention location location location?? Sent using the mobile mail app

Passing through for one night on a super hot day. The staff were friendly and helpful. The pool was so nice, there were restaurants across the road, the shower had amazing pressure, and the bed & pillows were comfy. Breakfast included was great too. One of the best places we've stayed in on this trip. Definitely keep them in mind if coming back to this city again.

I had an amazing stay at Hyatt Place Phoenix Chandler - Fashion Center in February. The hotel was clean, modern, and my room was spacious, with a very comfortable bed and a great layout. The staff were friendly and accommodating, and the location was excellent, with plenty of shops and restaurants nearby, making it easy to access everything I needed in Chandler. Breakfast was enjoyable and offered a good variety of options. Overall, the atmosphere was quiet and welcoming, making my stay even more enjoyable. I would definitely stay here again and highly recommend it to anyone visiting the area!

My wife and I found our stay at the Hyatt Place Phoenix Chandler incredibly convenient, thanks to its location near shopping, restaurants, and easy highway access. Our late-night check-in was smooth and welcoming, courtesy of Vincent's polite and professional service. His thoughtful gesture of complimentary water highlighted his dedication to excellent customer service. A big thank you to Vincent! The entire front desk team, especially manager Lukas, consistently demonstrated friendly and helpful service. Lukas in particular impressed us with his ability to turn challenging situations into positive guest experiences. Kudos and thanks to Lukas! The kitchen staff's warmth and attentiveness made us feel like family, ensuring an ample and clean dining area. The room was spacious and well-maintained, with daily housekeeping efficiently handling bedding and towels. In summary, our experience at the Hyatt Place Phoenix Chandler was exceptional. We definitely plan to return on our next visit to the area and highly recommend it for its outstanding service and convenient location.

I stayed for 5 days. Very friendly front desk and breakfast staff. The room was clean and quiet except for a little noise from the pool area. I'm sure it was nice and quiet on the parking lot side. The location is great because the mall is just across the street, although quite a bit of walking to get to department stores. Lots of great restaurnts in the mall area. Only complaint is the cleanliness of the hot tub. It was a little smelly for first thing in the morning when I would expect it to be clean. Breakfast was hot and very well stocked. They even have a little bar if you want a cocktail or beer or a light meal. All the wait staff were super!

Our stay was great! Our room was huge which made it very comfortable for 3 adults and 1 child. The rooms were clean and no faulty equipment. The bathroom was large enough and bonus necessities were provided by the hotel. Excellent service of the have, borrow, and buy brochures in case of emergency for hygiene items. Breakfast was delicious each morning. Lots of options available including light options. Excellent thinking of the hotel to provide high chairs for little guests! Our son was able to enjoy breakfast safely and comfortably. Staff did an excellent job at refilling the breakfast bar and keeping tables clean for guests.

My stay at the hotel was amazing, the location is at the perfect place, easy to find. The breakfast was very delicious, the rooms are comfortable, the shower is perfect, everything is super clean. The place is safe and beautiful.

My recent stay at Kimpton Hotel Palomar Phoenix Cityscape was nothing short of outstanding! From the moment I walked in, I was welcomed with warm hospitality and a modern, stylish atmosphere that set the tone for a fantastic experience. The rooms are spacious, beautifully designed, and impeccably clean, with luxurious bedding and stunning city views. Every detail, from the plush robes to the upscale bath products, added a touch of elegance and comfort. The amenities are top-notch, especially the rooftop pool and bar, which offers breathtaking skyline views—perfect for relaxing after a day of exploring the city. The fitness center is well-equipped, making it easy to stay active during the trip. The location is unbeatable, right in the heart of downtown Phoenix, with easy access to restaurants, entertainment, and sporting events. Whether you're in town for business or leisure, you’ll appreciate the convenience of being so close to everything. But what truly makes this hotel stand out is the exceptional service. The staff went above and beyond to ensure my stay was comfortable and enjoyable. Their genuine friendliness and attention to detail made me feel like a valued guest. If you're looking for a chic, comfortable, and centrally located hotel in Phoenix, Kimpton Hotel Palomar Phoenix Cityscape by IHG is the perfect choice. I can’t wait to stay here again!

The Palomar Hotel shares the building with rental apartments, so you enter on the right doors. There is a very short drive on E Jefferson, close to the corner so don't miss it, else you will circle as the streets are 1 way. Parking is valet at $45 a night and you only pay once a day. Self parking next door is $30, each time you leave! So only use that option if you are not using your car. The lobby is nice and check in was quick. All the staff we came in contact with were friendly and helpful, from front desk, to valet, to house keeping, etc... We had a 2 queen room that was a nice size. Bathroom, tub/shower, chest of drawers with fridge, TV, large desk and a sofa under the window. The view looked west down at the plaza. The bed was OK, I had better. Friday and Saturday night the music from the plaza was quite noticeable from the band and later a DJ or canned music. This didn't quiet down til midnight. We were on the 5th floor. We did not visit the on-site restaurant. There are too many choices in an immediate walking distance. It is in a nice area, we went to a SUNS B-Ball game at the PHX Center across the street. There is a Fry's supermarket just a few steps down the block with a Starbucks. Did I mention restaurants and bars all around this area? You could stay a week and not try all the ones in walking distance. We felt safe walking around, as there are a ton of people in the area and PD presence. The street running tram/trolley runs right in front.

After having a difficult trip in from Ohio we were met with a very friendly desk crew who sent champagne up to our room to help us relax. The friendly atmosphere of this hotel was above and beyond. From the folks who clean the rooms to the waiters, to the bartenders, to the general staff everyone smiled, said hi, asked if we needed anything. Our room was large and comfortable. The rooftop bar and pool was a beautiful area with comfortable pool lounges, towels, good lunch menu, and great drinks. Breakfast the next morning was excellent. I wanted peanut butter with my English muffin instead of butter or jam. Our waiter went back and looked all over the kitchen and found a jar and brought it out to me in a fancy small container. If you want agreat place to stay in downtown Phoenix that is directly across the street from the Phoenix Suns arena and the Diamondbacks field this is the place to stay.

I had an incredible stay at this hotel—truly one of the best experiences I’ve had. The room was spotless and super comfortable, and the overall vibe of the hotel is amazing—huge credit to the designer! The view from my room was stunning and made every morning feel refreshing and energizing. The entire property is beautifully maintained, with stylish common areas and a calm, upscale atmosphere. The on-site dining was a highlight—don’t miss either spot! The Blue Hound served up fantastic food, and the Eden rooftop bar was a total vibe. I honestly could’ve spent all day up there—it’s that good. Whether you’re in town for work or fun, I can’t recommend this hotel enough. I’ll definitely be back next time I’m in Phoenix!

The Kimpton is our go-to spot for downtown getaways, and it never disappoints! From the moment we arrive, the service is top-notch—from the friendly valet team to the welcoming front desk and the attentive pool bartenders. The rooms are always clean, updated, and comfortable. Even in the Arizona heat (we stayed in August!), the pool is cool and refreshing—such a great way to relax. Shoutout to Raul, our valet at checkout—he was speedy, professional, and made our departure seamless. Highly recommend for anyone looking for a stylish, comfortable, and well-run hotel in the heart of downtown.

This is my first time staying at Hampton Inn. (Scottsdale). I must say it was a really great place to stay. Hotel staff (Michelle) was professional and polite, and able to answer all of my questions. The room was very clean and very spacious...Loved It! Breakfast was very good and "hot"... Lots of variety! Plenty of various juices or water or coffee. and always clean. Plenty of tables for everyone to eat and relax... Not a single issue with anything...Lots of parking for guest.. The perfect place to stay in Scottsdale!

the locarton is so nice, we were wanting to hit up talking stick casino and its a super easy walk, also to top golf. across the highway is everything else scottsdale has to offer! Staff was very very friendly and welcoming, the room was clean and comfy. We had a beautiful sunrise view. Nice breakfast the morning after! Room had tons of outlets. Never really heard other guests so mice and quiet even on NYE.

Room was clean, great breakfast buffet in the morning. The young man at the desk was super nice & helpful when we checked in. I loved the toiletries that were in the bathroom. Full size shampoo, conditioner, & body wash in the shower along with body lotion & hand wash by the sink. There was a small hair dryer for you to use and facial cleansing wipes. Hotel was clean. We attended an event at Talking Stick and walked over rather than drive. Great stay and the price was awesome!

Location is near the 101, but no noise whatsoever. Either side of the hotel is quiet. Great views from all rooms. Breakfast area was clean, missing Dark Roast Coffee now. But they had scrambled eggs which is my favorite! Eric at the front desk was excellent! He was very professional and polite. He makes Hampton Inn excellent!

basic breakfast included- no room service. no bar or restaurant in resort but tea and coffee available all the time. no connectivity to city by public transport so taxi or private car is only option. nearest pub/restaurant is talking stick resort at a 10 minutes walk. reception is extremely helpful and knowledgeable- biggest selling point. you can order alcohol and food via online app

Nice hotel. My room was quiet and clean. The bed was clean and comfortable. The room had a coffee maker and a refrigerator. The night light on the bed base was a nice extra. The hotel restaurant, bar, and quick serve area were all nice and convenient with lots of menu choices. Plenty of other restaurants nearby, too. I highly recommend.

Hotel is a bit older, but is in good shape and extraordinarily convenient to the convention center. Rooms were comfortable with adequate space, hardwood floors, and a reasonably up-to-date bathroom. During my stay elevators were a bit slow but improved towards the end of the visit. Food is excellent in the restaurants and lobby area, but it would’ve been nice to have more seating available on Sunday mornings for breakfast rather than just lobby seating. The restaurant was closed on Sunday morning, which was a bit odd but a self-service area, omelette bar, and coffee shop was open on the first floor.

The amenities were excellent. The pool, hot tub, breakfast,bar. Just great. Saw a basketball game Suns/Bucks 3-4 minute walk. Bars n restaurants all within a short walk. Had issue wit room getting too warm, called desk, adjusted it from there. Went to bar came came around 1 1/2 later room temperature perfect. Would definitely recommend and stay there again

Hotel was wonderful. Very clean, and the check in was fast and easy. All the staff was friendly and helpful. Breakfast was very good and ate dinner at the restaurant downstairs and it was very good. Would stay there again.

Easy access to the convention center and all of downtown. Comfortable rooms with great city views. The hotel bar/restaurant had very tasty selections and the in house store had a wide variety of convenient snacks. Overall great stay in Phoenix

I've stayed here twice and will probably continue to pick this hotel whenever I come. There are 2 bar/restaurants, the food is a little expensive for what it is, but it's convenient - minimal offerings and for a light dinner and 1 beer it was $25. Many restaurants around but I found that they get pretty crowded. Breakfast was great! Pool was also great! Beautiful view from the roof. Very easy, quick train ride to the airport. Great access to the river trail and many amenities within easy walking distance. Because it is, weirdly, right on the ASU campus most of what's around is targeted to a young crowd but it's still a calm, quiet hotel. My only beef is that they don't have coffee in the lobby, only during breakfast.

This was a 2 day stay to see a musical at Gammage. The hotel is conveniently located to most of the ASU activity centers and a walkable distance to Mill Ave ( shops and restaurants) Parking Garage right next door ($16 per night extra), easy room key access. Staff was professional and friendly and the room comfortable, roomy and very clean! Buffet breakfast is included and about what you would expect - scrambled eggs, bacon/sausage, muffins, fruit, oatmeal and cereals. Really quite satisfying. No real restaurant and the bar closes at 10:00 p.m. Not an issue for us,, since there were lots of places to go within walking distance. I would recommend this hotel.

The hotel was very well located, in the heart of ASU activities. A short walk to Mill Ave (Restaurants, bars, shops). Room was comfortable, modern and clean, staff was professional and friendly. Complimentary buffet breakfast was as expected, satisfying but not spectacular. We had a billing miscommunication, but it was handled fairly quickly through their billing dept. Happy with the end result

This is our go-to place to stay when we are in Tempe. The location is close to restaurants, shopping, and ASU. The hotel is very clean, always organized and the staff are friendly and welcoming. I have stayed here multiple times and I have never had a bad experience. The breakfast is always the right temperature and replenished throughout the time it's open. The coffee is hot and fresh. The rooftop has fantastic views and is a great place to hang out and relax. The gym is small, but has everything you would need to get a complete workout in. All in all, you can't go wrong staying here if you're in the Tempe area.

Stayed for 2 nights en route from London to northern Mexico; needed a handy hotel not too far from Phoenix airport to rest up before heading south of the border. Ticked all the boxes. Comfortable hotel with friendly and helpful staff. Well placed for ASU (including stadium), not that we were there for local tourism. Plenty of bars and basic restaurants (catering to ASU) a short (15 mins) walk away; not that we were out on the town. Pretty good breakfast and a nice bar, which does reasonable bar food (pizzas + salads). No airport shuttle, alas, so got taxi from airport to hotel (close to $20) and a Uber ($25) for the return - we were warned Uber was more reliable than yellow cab or similar. Rooftop pool a bit small for serious swiming, but ok for sitting around (weather permitting).

Very nice stay. I was greeted warmly by the female agent on duty whom did acknowledge me as a IHG reward member. I had requested a downstairs room which was not available at check in. No problem since theres an elevator. The room was relaxing and comfortable.It had a very roomy bathroom with a walk-in shower, very comfortable king bed, good A/C, and modern furnishings. There is no in room coffee at the hotel, it’s available 24/7 in the breakfast room downstairs. The was no ice machine on our floor. All rooms are interior entry. There is an airport shuttle too.

Brandon, Katherine and Natalie provide wonderful front desk service. Didn't get upgraded to suite but king bed room is clean, has couch, work area and another seating/suitcase area, full size closet, microwave and waist high fridge. Love that the window can open slightly for fresh air and there is a walk in shower. Gym has filtered water which is a bonus! They got rid of coffee makers in rooms for better coffee machines in lobby. Each room has ac unit at window which are always loud and so being able to turn off and open window makes the whole stay better.

The staff was very friendly. Check in was fast and easy. I asked for a quiet room and got it. Comfortable beds and mostly clean room. Breakfast was better than average for a chain hotel. Common areas were clean. Great place to stay close to airport. Thank you!

This place was heaven sent. We had an overnight layover in Phoenix. All hotel staff were so friendly and welcoming. The shuttle driver made recommendations on where to eat. The room was spotless and comfortable. Breakfast was hot and delicious. No complaints.

Me and my husband went to the Valentine concert in Phoenix, AZ at the Footprint Center we decided to stay overnight in Phoenix. After reviewing so many hotels online we chose the Holiday Inn Express & Suites on University. It was the best decision we made our experience from the moment we booked til the time we checked out. Speaking with Nathalie on the phone with her very pleasant voice and willing to help us book our room made my decision even easier to stay. Our room was very nice and enjoyed our breakfast ( a real breakfast) was delicious. Staff was very helpful and the hospitality women’s was very helpful when I needed extra towels. Thank you all for making our experience with you all for the first time great. We will be back to stay again. We definitely would recommend anyone to stay you will not be disappointed.

This hotel is on a busy street, but you wouldn’t know that due to the way it is situated. The rooms run along the sides and are very quiet. A continental breakfast is offered. The rooms are spacious with a huge tv and are very clean. There is also a pool and jacuzzi.

Clean and comfortable stay, kind staff, don’t stay here if you want a hot breakfast but that’s not a make or break for us. Do stay if you want a jacuzzi. There’s one in the presidential suites.

Room amazing jacuzzi tub was excellent and well maintained bed was perfect i had presidential suite so it had a large office space which i needed for work since thats why i was there

It was quiet, clean, and comfortable. Jacuzzi and pool were wonderful. We will definitely be coming back.

The staff was very nice. The Presidential Suite was big, clean, and the jacuzzi was awesome. The location was safe.

The beds are pillow top so so comfortable The pillows are great as well Breakfast second to none best I ever had Location was great walked to Walmart and restaurants Front desk staff were excellent Pool area and jacuzzi were clean and nice area Would stay again right across from chandler fashion center Alan

This is one of the nicest hotels I have stayed in. The suite we had was clean, comfortable, and had everything we needed for our stay in Chandler. What really sets this hotel apart is the service of the staff. Every single staff member we interacted with went out of their way to make sure our stay was the best. They really know how to do customer service right! The full breakfast far exceeded what other hotels usually offer. Staff kept the breakfast buffet full right up to the end, no running out of food if you were one of the last to get there. The breakfast space was large, comfortable and staffed well. We loved the scrambled eggs, breakfast potatoes, and hot coffee. There was also so many options, something for everyone. The fitness center and pool were clean. Add to that ample parking, round the clock service, comfortable beds, and it added up to a wonderful experience! Will definitely recommend and stay here again!

Friendly and accommodating front desk staff. Quiet and comfortable room. Very nice breakfast, fresh and quality choices. Breakfast area clean and well stocked even though it was quite busy. Excellent coffee

Excellent stay! The place was very clean, nicely decorated with beautiful suites. There's a nice pool n hot tub which are kept in pristine condition. Outdoor furniture is clean and in great condition. Towels are provided at poolside. There are exercise rooms also available on the main floor. The hotel offers free daily breakfast that includes food to go, waffles, eggs, bacon, sausage, bagels, muffins, hot oatmeal, cold cereal, assorted yogurt, milk, tea, coffee, fresh fruit and a large array of condiments . The staff is very friendly and helpful. The front desk staff are available throughout the day and night. They'make you feel welcome . You won't regret staying here.

Great stay with family, including my 11 yr. old and 9 yr. old. We have stayed here before and always have had a pleasant stay. Front desk staff was very friendly and welcoming. We arrived at around 3pm and had ample time to use the pool, which was empty to our surprise. The pool water was warm and clean (just had leaves that I pulled out with pool skimmer that they had there). Room was clean and comfortable. Breakfast had lots of options and there was staff there cleaning as everyone ate so everything appeared orderly and clean. Great location as well, close to a shopping center.

We had a great stay, but the jets in the jacuzzi were not working. Other than that no complaints.

All is good except for the jacuzzi is not warm enough.

Our stay was so great! The beds were so comfy, the room was clean, they provided lots of towels, I loved the shampoo/conditioner/lotion bottles in the shower/bathroom, so convenient and there was no need to unpack my toiletries. The parking lot had plenty of parking spaces and was well lighted. They have a little store by the front desk in case you need a snack or beverage. The rooms were quiet. Breakfast was great! Lots of choices like potatoes, omelets, sausages, waffles, fruits, cereal, oatmeal, juice, water, coffee, bagels, and danishes. Great selection and delicious! I also loved the little goodie bags they have available at the front desk upon check out which came with an orange, water, a bagel and spread for the go. So nice of them to offer this, thank you for such a wonderful stay.

we stopped one night here before heading home. it is close to the airport if you needed a place to stay before flying out. It had everything we needed, clean with a comfortable bed. The breakfast was great!! Friendly, helpful staff. near to lots of places to eat. we took a long walk down by the river which was relaxing and fun.

A decent price for a wonderful hotel. The staff was welcoming and friendly. The hotel was in a safe and quiet area and had short commutes to restaurants, shopping, and the freeway. The room was comfortable and clean. Nothing "fancy" but it had all the needed and modern amenities. I will book again.

The Hyatt House in Scottsdale was an amazing value for the location and price. I loved having a separate bedroom with plenty of extra space in the other area. It has 2 tvs so my husband could remain awake while I slept. Great kitchen area too. The outdoor pool and hottub was a great bonus too.

great hotel/location - 10 min walk to lovely mall/old town converted into craft shops - 20 min drive to papago park/airport - lovely spacious quiet rooms (we had 2 bed 2 bath on an end away from the main road), good kitchen/dining area (although microwave didnt seem to work and the seating area could be bigger for me), living area was large with a huge couch - it is a bit dark and depressing as it only has 1 small window though, air con was just tolerable in terms of noise but inconsistent throughout rooms - when lounge area was about the right temp, then one bedroom was icy and the other a tad too warm, bathrooms were a tad small and shower heads seemed to either pound you or produce a fine mist! NO elevators so you might want to choose a low floor if you have alot of luggage or dont like to trek up/down stairs, loved the pool/jacuzzi, great size plenty of towels, breakfast was included and i would say it was OK - not much choice but what was there was reasonably tasty (could have had more fruit and gluten free bread products for me), free coffee/tea in lobby daily, service was generally positive 8/10. overall a great choice if you can get it for the right price i.e. <$120 per night

My friends and I flew in late from Ohio only to stay one night. As soon as we walked in we were greeted with a huge smile. Nancy was the sweetest most friendly person you could meet. We had been traveling all day and exhausted. She was a breathe of fresh air. She quickly got us checked in with a upgraded room. We dropped our bags and did a little fresh up only to go back to the Lobby Bar to chat with Nancy and have a ice cold beer. She gave us some tips on places to eat since it was so late. She was very helpful, friendly and funny. If the lobby had food we would of just stayed with Nancy to eat. It was unfortunate we only stayed one night. The next morning we had some time to enjoy the pool early with records highs in the valley, before we packed up to head to Sedona for the rest of our trip. Oh and the breakfast was amazing as well. I will be booking this place again next year. Location, Cleanliness, Friendly Staff all 10 stars.

We used this hotel for a two week visit for golf and travelling around the area. Big advantage is the location - the Old Town, Fashion Centre area, one of the baseball training stadiums and numerous and varied bars and restaurants all within walking distance. Room was comfortable and clean with a separate kitchen and sitting area. Staff friendly. Breakfast slightly above the standard you normally get for this type of accommodation - plenty of fresh fruit and properly hot tea and coffee. Pool area nice. Gym has decent equipment but would be a bit small if more than two wanted to use the floor. Handy to have a staffed bar also. Only drawback - not enough insulation between rooms - who wants to hear someone else snoring - but I guess that’s not exclusive to this hotel. This hotel is not at the top end of the Hyatt brand but is absolutely fine otherwise.

The room was spacious, beds were very comfortable, big showers with powerful showerheads, good window shades, quiet, close to Old Town restaurants & shops, quick check-in, friendly staff, well maintained grounds, very nice breakfast & delicious coffee

I did not opt to have breakfast at the hotel. The staff was wonderful and I especially thank Anna at the front desk for her hospitality. The room was wonderful and the jacuzzi was too!

Ideally located right off of I-10 Fwy and Ray Rd. This place is walkable to numerous shops snd restaurants. The ceiling is kind of low, but the room is clean and comfortable. The staff is friendly. We had dinner at nearby Smoking Fin on the first night, and at Z’Tejas the following night. Walked to AJ Fine Foods (a local market across the street) for coffee and breakfast. The location is good and convenient.

Clean, comfortable, and staff helpful. The lobby is big and great for working. Loved the they have a little cafe to get drinks and a quick breakfast and an place to grab snacks after hours. Room was spacious, has nice big easy to access closet and a little sofa (with a foot rest) that could fold out into full size bed. Mini fridge and microwave were under a counter cabinet for a clean look and Lee space to spread out. A tasteful way to make an upgrade on your tradition luggage rack was the little rolling drawer unit to pulled out from under the desk. Two drawers for your belongings underneath, and a safe place for your suitcase to unfold off the bed and the floor OR a bench to sit on. Overall they offer great amenities for the price in a tastefully appointed comfortable room with nice mattresses. And they are pet friendly.

Everything was great! The room was spacious. The shower had great hot water. Room was very clean. Hotel was located in a great area. Everything you could want or need was within the area, stores, restraunts, coffee, freeways. The pool was clean, and at a great temperature. The hot tub was clean, and very relaxing. All of the staff were very nice and friendly.

The hotel was very clean, the room was clean, and everything was in its place. The shower was clean , and the beds and pillows were very comfortable. It was nice that our room had a large balcony. We could sit outside in the morning and drink our coffee. Kids loved the free wifi

The location was handy since it was close to the airport. The room was large and the balcony was safe. The pool and jacuzzi were open but we did not use them. Staff was friendly and changed our room when we asked.

- The hotel had a complimentary shuttle to and from the hotel. The bus was clean and the large windows let you take in the wonderful scenery. - The front desk staff was welcoming and efficient with getting all visitors checked in and out. - My room was clean, with a great view, and housekeeping was wonderful as well. - Breakfast was not continental however it was competitively priced. - The restaurant had a great team of bartenders and servers. My food was delicious.

This hotel is perfect location to the airport. Free airport shuttle bus is convenient. Room is clean and quiet. The staffs are super friendly and efficient. I like the breakfast buffet as well

We stayed one night at the Hilton PHX Airport & wish we could’ve stayed longer at this property. It was clean, friendly staff, nice quiet breakfast, lovely pool. It felt like a 90’s theme, what I mean is it didn’t feel too modern, it felt nostalgic in its style but not in an outdated way at all. Would love to come back here again. The airport shuttle is so quick & convenient too.

Was in town for spring training. Hotel is in a great location and convenient to get where we needed to go. Poolside rooms are a plus. The front desk was amazing Carrie was friendly and make check in a breeze. Very professional and full of helpful information. Ryan the front desk was also very helpful. Ryan went above and beyond to help during our stay. We will be back!!!

amazing worker KAYCEE P . was the best worker and helped sooooo much she’s the best best best best best best best best best best best best best best best absolutely amazing amazing. Amazing. Amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing amazing worker.

My stay at the DoubleTree by Hilton Phoenix Mesa was excellent overall. The staff was friendly and welcoming from the moment I checked in, and the warm cookie at arrival was a nice touch. The location in Mesa is convenient, with easy access to local attractions and restaurants. The room was clean, spacious, and comfortable, providing a relaxing environment after a busy day. I also appreciated the amenities, especially the pool area, which was well-maintained and enjoyable. The only issue I encountered was that the walls didn't seem very soundproof, and I could hear the people in the next room early in the morning. They were quite loud and yelling, which disrupted my rest. I wish the room had been a bit more soundproof to avoid this inconvenience. Despite this, it was a pleasant and hassle-free experience, and I would gladly stay here again.

I have had the best experience in this hotel! The staff is on the money (friendly, courteous & diligent) There is a nice pool area & functioning hot tub. Towels are always available fresh there. The reason I’m writing this review though is because the breakfast has blown me away. Better than any diner or fancy brunch spot. Eggs cooked perfectly everyday, with perfectly crispy bacon. Delicious potatoes! Everything from hot oatmeal, grits, fresh fruit salad, donuts, banana bread, I can’t get over this breakfast! There is more than enough parking and I’ve been here for some busy baseball tournaments. Note there is a golf course next door (they display signs clearly telling you the few spots where you have to mindful of this) My only complaint is on the 2nd floor (only floor with the extended balcony) the balcony’s hold water. Other than that I think this place is far beyond my standards & expectations.

- The central atrium was really big and had a lot of seating. It provided a nice area to hang out in and get some natural light even while indoors. - The elevators were super fast! - Having breakfast on-site made it very convenient, especially when the food was good - The staff was friendly and helpful. Pat(?), from the breakfast area, graciously let me have coffee while Starbucks was closed and the front desk folks were generous with those delicious cookies!

The staff here was so incredibly kind! The woman who checked us in was kind enough to walk us around the property to show us some of the spaces as I needed a place to work after check out before some afternoon appointments. The rooms are a little dated, but very clean and well kept. We got upgraded to a junior suite which was perfect for myself and 2 teenagers, everyone got their own bed! They offer cookies at check in, and they do have gluten free ones that are free from the top allergens, and were yummy! The breakfast buffet (not free) also had gluten free and vegan options clearly labeled. We have celiac, so we appreciated this VERY much. Our room happened to be right in front of the elevator, so my son was kept awake at night by the VERY loud chime of the elevator when it hit your floor. Otherwise, the hotel was extremely quiet. Would absolutely stay again if we are in the area!